Acer TravelMate P273-M User Manual - Page 38

Recovering your system, Reinstalling drivers and applications

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20 Recovery English Recovering your system To recover your system: 1. Perform minor fixes. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To reinstall software and drivers that were pre-installed at the factory, see "Reinstalling drivers and applications" on page 20. For instructions on reinstalling software and drivers that were not preinstalled, see that product's documentation or support Web site. 2. Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see "Returning to an earlier system snapshot" on page 22. 3. Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see "Returning your system to its factory condition" on page 23. 4. Reset your system to its factory condition. If nothing else has solved the problem and you want to reset your system to factory condition, see "Returning your system to its factory condition" on page 23. Reinstalling drivers and applications As a troubleshooting step, you may need to reinstall the applications and device drivers that came pre-installed on your computer from the factory. You can reinstall using either your hard drive or the backup you have created. • Other applications - If you need to reinstall software that did not come pre-installed on your computer, you need to follow that software's installation instructions. • New device drivers - If you need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device.

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Recovery
20
English
Recovering your system
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped working
correctly, the problem may be solved by reinstalling the software or the
device drivers.
To reinstall software and drivers that were pre-installed at the factory,
see
"Reinstalling drivers and applications" on page 20
.
For instructions on reinstalling software and drivers that were not pre-
installed, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem may be
solved by returning your system to a previous state when everything
was working correctly.
For instructions, see
"Returning to an earlier system snapshot" on
page 22
.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see
"Returning your system
to its factory condition" on page 23
.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see
"Returning your system to its factory
condition" on page 23
.
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications and
device drivers that came pre-installed on your computer from the factory.
You can reinstall using either your hard drive or the backup you have
created.
•
Other applications - If you need to reinstall software that did not come
pre-installed on your computer, you need to follow that software’s
installation instructions.
•
New device drivers - If you need to reinstall device drivers that did not
come pre-installed on your computer, follow the instructions provided
with the device.