Alesis MultiMix 12R Reference Manual - Page 51

Troubleshooting

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Specifications TROUBLESHOOTING Troubleshooting Index If you experience problems while operating the Multimix 12R, please use the following table to locate possible causes and solutions before contacting Alesis Product Support or your dealer for assistance. Symptom Cause Solution The Power LED does No power. Check that the power not light when the unit cable is plugged in is powered on. properly. Sound is distorted, red Input level is too Turn down the source "PEAK" LED is lit. high. volume, or turn down the TRIM control. Don't plug line level signals into the MIC jacks. Sound is excessively Input level is too Turn up the TRIM noisy, faders must be low. control. raised to full to hear. Set the source(s) to a higher level. Sound from effect is AUX 2 send level is Turn Output of effect noisy. too low and Stereo device up and reduce Aux Return on mixer Aux Return level on is up full. mixer. Increase Aux Send levels. No audio is heard Monitor switch is set Set switch to "MSTR" from PHONES or to "TAPE". MONITOR output. No audio on an INSERT jack is Check insert jack individual channel. connected to a cables and device. device that's off. TRIM level is too Turn the TRIM control low. up. MIC IN and LINE IN Unplug one of the jacks being used on sources from the the same channel. channel. Microphone requires Turn PHANTOM phantom power. switch on (on rear panel next to POWER) Multimix 12R Reference Manual 41

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Specifications
Multimix 12R Reference Manual
41
T
ROUBLESHOOTING
Troubleshooting Index
If you experience problems while operating the Multimix 12R, please
use the following table to locate possible causes and solutions before
contacting Alesis Product Support or your dealer for assistance.
Symptom
Cause
Solution
The Power LED does
not light when the unit
is powered on.
No power.
Check that the power
cable is plugged in
properly.
Sound is distorted, red
“PEAK” LED is lit.
Input level is too
high.
Turn down the source
volume, or turn down
the TRIM control.
Don’t plug line level
signals into the MIC
jacks.
Sound is excessively
noisy, faders must be
raised to full to hear.
Input level is too
low.
Turn up the TRIM
control.
Set the source(s) to a
higher level.
Sound from effect is
noisy.
AUX 2 send level is
too low and Stereo
Aux Return on mixer
is up full.
Turn Output of effect
device up and reduce
Aux Return level on
mixer.
Increase Aux
Send levels.
No audio is heard
from PHONES or
MONITOR output.
Monitor switch is set
to “TAPE”.
Set switch to "MSTR"
No audio on an
individual channel.
INSERT jack is
connected to a
device that’s off.
Check insert jack
cables and device.
TRIM level is too
low.
Turn the TRIM control
up.
MIC IN and LINE IN
jacks being used on
the same channel.
Unplug one of the
sources from the
channel.
Microphone requires
phantom power.
Turn PHANTOM
switch on (on rear
panel next to POWER)