Alpine INE-W970HD Owners Manual - Page 94

Error Messages

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Page 94 highlights

Disc playback sound skips due to vibration. • Improper mounting of the unit. --Securely re-mount the unit. • Disc is very dirty. --Clean the disc. • Disc has scratches. --Change the disc. • The pick-up lens is dirty. --Do not use a commercially available lens cleaner disc. Consult your nearest Alpine dealer. Disc playback sound skips without vibration. • Dirty or scratched disc. --Clean the disc; a damaged disc should be replaced. CD-R/CD-RW/DVD-R/DVD-RW/DVD+R/DVD+RW playback not possible. • Close session (finalization) has not been performed. --Perform finalization and attempt playback again. Error displays. • Mechanical error. --Press . After the error indication disappears, insert the disc again. If the above-mentioned solution does not solve the problem, consult your nearest Alpine dealer. MP3/WMA/AAC is not played back. • Writing error occurred. The CD format is not compatible. --Make sure the CD has been written in a supported format. Refer to "About MP3/WMA/AAC", then rewrite in the format supported by this device. Unit does not operate. • Condensation. --Wait a while (about 1 hour) for the condensation to dry. Playback does not start. • Disc is loaded upside-down. --Check the disc and load it with the labeled side facing upward. • Disc is dirty. --Clean the disc. • A disc not able to play back with this unit is loaded. --Check if the disc is able to be played back. • Parental lock is set. --Cancel the parental lock or change the rating level. Picture is unclear or noisy. • Disc is being fast-forwarded or fast-reversed. --The picture may be slightly disturbed, but this is normal. • Vehicle's battery power is weak. --Check the battery power and wiring. (The unit may malfunction if the battery power is under 11 volts with a load applied.) Image stops sometimes. • Disc is scratched. --Replaced with a non-scratched disc. Navigation The Navigation cannot work properly. • Reset Navigation system. --Turn the ignition key off, and then set to ON again. Error Messages Various messages are displayed on the screen during operation. In addition to the messages telling you the current status or providing guidance for the next operation, there are also the following error messages. If one of these error messages is displayed, carefully follow the instructions in the solution column. System If you are driving, please pull over and park before using this function. • A setup operation, etc., was attempted while the vehicle was running. --Move the vehicle to a safe location, stop, and engage the parking brake, then carry out this operation. Unknown Error --If the USB video file is damaged or the codec is unknown, please check if the video file can be played. This format is not supported. • A USB Video file that is not supported by this unit is selected. --Check if the video file is playable by seeing "Supported USB Video Format" (page 45). Audio/Visual The device does not support media function. • An iPod/iPhone/Android Phone that is not supported by the unit is connected. --Connect an iPod/iPhone/Android Phone that is supported by the unit. --Reset the iPod. • A USB device that is not supported by the unit is connected. --Attempt to connect another USB flash drive. • Communication error. --Turn the ignition key off, and then set to ON again. --Check the display by reconnecting between the iPod/iPhone/Android Phone and the unit, using the iPod/iPhone/Android Phone cable. --Check the display by reconnecting between the USB flash drive and the unit. • Caused by the iPod/iPhone/Android Phone Software Version not being compatible with this unit. -- Update the iPod/iPhone/Android Phone Software Version to be compatible with this unit. • The iPod/iPhone/Android Phone is not verified. -- Change to another iPod/iPhone/Android Phone. There are no Media files available. • There are no data in the iPod/iPhone/Android Phone. --Download data to the iPod/iPhone/Android Phone and connect to the unit. • There are no data in the USB flash drive. --Download data to the USB flash drive and connect to this unit. • If Android Auto does not work properly after the Android Phone Connect --Please disconnect and reconnect your smartphone and try again. 94-EN

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94
-EN
Disc playback sound skips due to vibration.
• Improper mounting of the unit.
- Securely re-mount the unit.
• Disc is very dirty.
- Clean the disc.
• Disc has scratches.
- Change the disc.
• The pick-up lens is dirty.
- Do not use a commercially available lens cleaner disc. Consult
your nearest Alpine dealer.
Disc playback sound skips without vibration.
• Dirty or scratched disc.
- Clean the disc; a damaged disc should be replaced.
CD-R/CD-RW/DVD-R/DVD-RW/DVD+R/DVD+RW playback
not possible.
• Close session (finalization) has not been performed.
- Perform finalization and attempt playback again.
Error displays.
• Mechanical error.
- Press
. After the error indication disappears, insert the disc
again. If the above-mentioned solution does not solve the
problem, consult your nearest Alpine dealer.
MP3/WMA/AAC is not played back.
• Writing error occurred. The CD format is not compatible.
- Make sure the CD has been written in a supported format.
Refer
to “About MP3/WMA/AAC”, then rewrite in the format supported
by this device.
Unit does not operate.
• Condensation.
-Wait a while (about 1 hour) for the condensation to dry.
Playback does not start.
• Disc is loaded upside-down.
- Check the disc and load it with the labeled side facing upward.
• Disc is dirty.
- Clean the disc.
• A disc not able to play back with this unit is loaded.
- Check if the disc is able to be played back.
• Parental lock is set.
- Cancel the parental lock or change the rating level.
Picture is unclear or noisy.
• Disc is being fast-forwarded or fast-reversed.
- The picture may be slightly disturbed, but this is normal.
• Vehicle’s battery power is weak.
- Check the battery power and wiring.
(The unit may malfunction if
the battery power is under 11 volts with a load applied.)
Image stops sometimes.
• Disc is scratched.
- Replaced with a non-scratched disc.
Navigation
The Navigation cannot work properly.
• Reset Navigation system.
- Turn the ignition key off, and then set to ON again.
Error Messages
Various messages are displayed on the screen during operation. In
addition to the messages telling you the current status or providing
guidance for the next operation, there are also the following error
messages. If one of these error messages is displayed, carefully
follow the instructions in the solution column.
System
If you are driving, please pull over and park before using this
function.
• A setup operation, etc., was attempted while the vehicle was
running.
- Move the vehicle to a safe location, stop, and engage the parking
brake, then carry out this operation.
Unknown Error
- If the USB video file is damaged or the codec is unknown, please
check if the video file can be played.
This format is not supported.
• A USB Video file that is not supported by this unit is selected.
- Check if the video file is playable by seeing "Supported USB
Video Format" (page 45).
Audio/Visual
The device does not support media function.
• An iPod/iPhone/Android Phone that is not supported by the unit is
connected.
- Connect an iPod/iPhone/Android Phone that is supported by the unit.
- Reset the iPod.
•
A USB device that is not supported by the unit is connected.
- Attempt to connect another USB flash drive.
• Communication error.
- Turn the ignition key off, and then set to ON again.
- Check the display by reconnecting between the iPod/iPhone/Android
Phone and the unit, using the iPod/iPhone/Android Phone cable.
- Check the display by reconnecting between the USB flash drive and the
unit.
• Caused by the iPod/iPhone/Android Phone Software Version not being
compatible with this unit.
- Update the iPod/iPhone/Android Phone Software Version to be
compatible with this unit.
• The iPod/iPhone/Android Phone is not verified.
- Change to another iPod/iPhone/Android Phone.
There are no Media files available.
• There are no data in the iPod/iPhone/Android Phone.
- Download data to the iPod/iPhone/Android Phone and connect to the
unit.
•
There are no data in the USB flash drive.
- Download data to the USB flash drive and connect to this unit.
• If Android Auto does not work properly after the Android Phone
Connect
- Please disconnect and reconnect your smartphone and try again.