Amana NTW4516FW Use & Care Guide - Page 13

Troubleshooting First try the solutions suggested here to possibly avoid a service call. If you experience Possible Causes Washer not performing as expected (cont.) Washer won't run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately) Check for proper water supply. Solution Both hoses must be attached and have water flowing to inlet valve. Both hot and cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. Washer won't run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately) (cont.) Check proper electrical supply. Normal washer operation. Washer may be tightly packed. Washer not draining/ spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within 10 minutes) Small items may have been caught in pump or between basket and tub, which can slow draining. Use a cycle with a low spin speed. The washer may be tightly packed or unbalanced. Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Too much detergent causing suds to slow or stop draining and spinning. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Remove several items, rearrange load evenly in basket. Close lid and press START/STOP/PAUSE/UNLOCK LID. Do not add more than 1 or 2 additional items after cycle has started to avoid tightly packing or unbalancing. Do not add more water to the washer. Empty pockets and use garment bags for small items. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garment. To remove extra water in the load, select Drain & Spin. Load may need to be rearranged to allow even distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select the Drain & Spin cycle to remove excess water. See "Using Your Washer" for loading recommendations. Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Always measure and follow detergent directions for your load. To remove extra suds, select Rinse & Spin. Do not add detergent. 13