Amana NTW4516FW Use & Care Guide - Page 14

Troubleshooting First try the solutions suggested here to possibly avoid a service call. If you experience Possible Causes Solution Washer not performing as expected (cont.) Dry spots on load after cycle High-speed spins extract more moisture than your previous washer. The high spin speeds combined with airflow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Washer may be tightly packed. Use the Bulky Items & Sheets cycle or set the Water Level knob to the Deep Water Wash setting. See "Cycle Guide" to match your load with the best cycle. Added extra garments to the load after the sensing/fill phase. Add only 1 or 2 additional garments after washer has started. Incorrect or wrong wash or rinse temperatures Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. Energy-saving controlled wash temperatures. This washer uses cooler wash and rinse water temperatures than your previous washer. This includes cooler hot and warm washes. Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. Not using HE detergent or using too much HE detergent. The suds from too much detergent can keep washer from operating correctly. Always measure detergent and follow detergent directions based on load size and soil level. Washer not loaded as recommended. The washer is less efficient at rinsing when tightly packed. Load garments in loose heaps evenly around the basket wall. Load with dry items only. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Use the Bulky Items & Sheets cycle or set the Water Level knob to the Deep Water Wash setting. See "Cycle Guide" to match your load with the best cycle. Sand, pet hair, lint, etc., on load after washing Heavy sand, pet hair, lint, and detergent or bleach residues may require additional rinsing. Select Rinse & Spin. Load is tangling Washer not loaded as recommended. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. Use the Bulky Items & Sheets cycle or set the Water Level knob to the Deep Water Wash setting. See the "Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the basket wall. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed. 14