Arlo Safe User Manual - Page 50

Access Your Arlo Account, Two-step verification

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6. Access Your Arlo Account Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone or tablet, or from a computer using a web browser. If you're using a computer, enter https:// my.arlo.com/#/login in the address bar of the browser. Two-step verification All Arlo users must have two-step verification enabled to access their account. This is to protect your data and add an extra layer of security to your Arlo account. We recommend setting up two-step verification as soon as you create your Arlo account, or as soon as the Arlo app prompts you to set up two-step verification. Two-step verification helps protect your Arlo account by adding another step of authentication when you log in. Arlo will verify your identity any time you sign in with a new device. You can have up to five different trusted devices, phone numbers, or email addresses to verify your Arlo account login. Note: Before you set up two-step verification, make sure that you can log in to the email address associated with your Arlo account. Your account email is always used as a backup option to log in to your account. How two-step verification works To sign in with two-step verification, you must first correctly enter your email address and password. Then, you must verify your identity with a security code (delivered by SMS text message or email) or confirmation from an already trusted device. Requiring two pieces of information helps to prevent any unwanted log in, even if someone has your Arlo account password. Trusted device push notifications You can trust a device on your account so that you never have to verify your log in with a push notification or text message when you log in on the trusted device. When a non-trusted device attempts to log in to your Arlo account on a new device, Arlo sends a push notification to a trusted (and currently logged in) iOS or Android device. Tap the push 50

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6. Access Your Arlo Account
Once you set up your Arlo account, you can access it by using the Arlo app on a smartphone
or tablet, or from a computer using a web browser. If you’re using a computer, enter
https://
my.arlo.com/#/login
in the address bar of the browser.
Two-step verification
All Arlo users must have two-step verification enabled to access their account. This is to
protect your data and add an extra layer of security to your Arlo account. We recommend
setting up two-step verification as soon as you create your Arlo account, or as soon as the Arlo
app prompts you to set up two-step verification.
Two-step verification helps protect your Arlo account by adding another step of
authentication when you log in. Arlo will verify your identity any time you sign in with a new
device. You can have up to five different trusted devices, phone numbers, or email addresses
to verify your Arlo account login.
Note:
Before you set up two-step verification, make sure that you can log in to the email
address associated with your Arlo account. Your account email is always used as a backup
option to log in to your account.
How two-step verification works
To sign in with two-step verification, you must first correctly enter your email address and
password. Then, you must verify your identity with a security code (delivered by SMS text
message or email) or confirmation from an already trusted device. Requiring two pieces of
information helps to prevent any unwanted log in, even if someone has your Arlo account
password.
Trusted device push notifications
You can trust a device on your account so that you never have to verify your log in with a push
notification or text message when you log in on the trusted device.
When a non-trusted device attempts to log in to your Arlo account on a new device, Arlo sends
a push notification to a trusted (and currently logged in) iOS or Android device. Tap the push