Asus QM1 Warranty card for CPU Z8300EnglishFrenchGermanItalianSpanishPortugues - Page 7

When contacting ASUS Customer Service - drivers

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When contacting ASUS Customer Service • Before contacting ASUS technical support, ensure that You have the Product in front of You and that it is turned on, if feasible. Please also be ready to provide the Product's serial number, the model name and proof of purchase. • Technical support hotline phone number can be found at http://www.asus.com/support. • You will be requested by ASUS to perform some of the Product's troubleshooting tasks or actions, which may include the following: • Restoring the Product's operating system, factory-installed drivers, and applications to the factory default settings. • Installing updates, patches or service packs. • Running diagnostic tools and programs on the Product. • Allowing the ASUS technical support agent to access the Product with remote diagnostic tools (when available). • Performing other reasonable activities requested by ASUS, which will assist in identifying or resolving the problems. • If the problem is not solved remotely, you will have to return the Product to an ASUS Repair Center (this process is called "RMA"). ASUS will issue an RMA number for Your Product. Please record Your RMA Number for tracking purposes. • Describe the problem clearly and completely on the RMA request form. • Enclose a copy of this completed warranty card and a copy of Your sales invoice/receipt detailing

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When contacting ASUS Customer Service
•
Before contacting ASUS technical support,
ensure that You have the Product in front of You
and that it is turned on, if feasible. Please also
be ready to provide the Product’s serial number,
the model name and proof of purchase.
•
Technical support hotline phone number can be
•
You will be requested by ASUS to perform some
of the Product’s troubleshooting tasks or actions,
which may include the following:
•
Restoring the Product’s operating system,
factory-installed drivers, and applications to the
factory default settings.
•
Installing updates, patches or service packs.
•
Running diagnostic tools and programs on the
Product.
•
Allowing the ASUS technical support agent to
access the Product with remote diagnostic tools
(when available).
•
Performing other reasonable activities requested
by ASUS, which will assist in identifying or
resolving the problems.
•
If the problem is not solved remotely, you will
have to return the Product to an ASUS Repair
Center (this process is called “RMA”). ASUS will
issue an RMA number for Your Product. Please
record Your RMA Number for tracking purposes.
•
Describe the problem clearly and completely on
the RMA request form.
•
Enclose a copy of this completed warranty card
and a copy of Your sales invoice/receipt detailing
5