Asus Xonar Xense User Manual - Page 41
Appendices Troubleshooting and FAQs, Troubleshooting - windows 8 drivers
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Appendices Troubleshooting and FAQs Troubleshooting I cannot install the audio card driver on my computer. • Ensure that you have properly plugged the audio card in the PCI Express slot on your motherboard. • Check that the Windows hardware device manager has discovered a multimedia audio device. If no device is found, please try scanning for new hardware. • Try rebooting your computer. • Remove the card, plug it into another PCI Express slot, and try again. I cannot find the Xonar Xense Audio Center. • Ensure that you have installed the driver. • Locate the Xonar Xense Audio Center icon on the taskbar, then. double- click the icon to launch the Xonar Xense Audio Center utility. • If the icon is not shown on the taskbar, go the Windows® Control Panel and double-click the Xonar Xense Audio Center icon. • Try installing the driver again. I cannot hear any sound from my analog speakers. • Ensure that the power cable of your power supply unit is properly connected to the power connector of the audio card. • Ensure that you have connected the speakers properly and that the speakers are turned on. • Ensure that the device master volume or that the software player is not on mute mode on the Xonar Xense Audio Center. ASUS Xonar Xense 33