Beko BXDF22300S User Manual - Page 30

OOpm.Appointments

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• This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of Ireland. • This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be void if the product is resold. • This guarantee does not apply to graded sales (where the product is purchased as a "second"). • Possession of a copy of these terms and conditions does not necessarily mean that a product has the benefit of this guarantee. If you have any questions, please call our Call Centre on the number set out above. • The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical or verbal abuse in the course of carrying out their duties. • Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only. Does Beko offer replacements? This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee. When will the repair take place? Our Engineers work Monday to Friday 9.00am to 5.OOpm.Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inconvenience and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged. Will there be any charge for the repairs? It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if: • You cannot provide evidence that your product is covered by this guarantee. • Where a service call has been made and the engineer finds that there is no fault with your product. • That your product has not been installed or operated in accordance with the User Instructions Booklet. • That the fault was caused by something other than faulty materials, defective components or manufacturing defects. • For missed appointments. Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the right to terminate the guarantee if you fail to pay the costs for the service call in a timely manner. If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts, save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply. If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have jurisdiction. 30/EN

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•
This
guarantee
is
given
in
respect
of
products
purchased
and
used
within
the
United
Kingdom
and
the
Republic
of
Ireland.
•
This
guarantee
is
effective
from
the
initial
date
of
purchase
of
a
new
product
from
an
authorised
retailer
and
will
be
void
if
the
product
is
resold.
•
This
guarantee
does
not
apply
to
graded
sales
(where
the
product
is
purchased
as
a
"second").
•
Possession
of
a
copy
of
these
terms
and
conditions
does
not
necessarily
mean
that
a
product
has
the
benefit
of
this
guarantee.
If
you
have
any
questions,
please
call
our
Call
Centre
on
the
number
set
out
above.
•
The
Manufacturer
reserves
the
right
to
terminate
the
guarantee
if
its
staff
or
representatives
are
subjected
to
physical
or
verbal
abuse
in
the
course
of
carrying
out
their
duties.
•
Optional
extras,
where
available
(i.e.
extendable
feet)
are
supplied
on
a
chargeable
basis
only.
Does
Beko
offer
replacements?
This
is
a
repair
-only
guarantee.
On
occasion,
the
Manufacturer
may
at
its
sole
discretion,
replace
your
product
with
a
new
product
instead
of
carrying
out
a
repair.
Where
a
replacement
is
offered,
this
would
normally
be
an
identical
model
but
when
this
is
not
possible,
a
model
of
similar
specification
will
be
provided.
The
Manufacturer
will
cover
the
costs
and
arrange
for
the
delivery
of
the
new
product
and
for
the
return
of
the
old
product.
Any
costs
related
to
disconnecting
the
faulty
product
and
installing
the
replacement
product
will
not
be
borne
by
the
Manufacturer
unless
previously
agreed
to
in
writing.
The
original
guarantee
will
continue
to
apply
to
the
replacement
product;
the
new
product
will
not
come
with
a
new
guarantee.
When
will
the
repair
take
place?
Our
Engineers
work
Monday
to
Friday
9.00am
to
5.OOpm.Appointments
outside
these
hours
may
be
possible
at
the
sole
discretion
of
the
Manufacturer
but
cannot
be
guaranteed.
Whilst
our
Engineers
will
endeavour
to
minimize
inconvenience
and
to
meet
requests
for
specific
timed
appointments,
this
cannot
be
guaranteed.
We
will
not
be
liable
for
delays
or
if
it
is
unable
to
carry
out
a
repair
because
a
convenient
appointment
cannot
be
arranged.
Will
there
be
any
charge
for
the
repairs?
It
is
your
responsibility
to
provide
evidence
to
the
Engineer
that
your
product
is
covered
by
this
guarantee
with
a
proof
of
purchase.
The
Manufacturer
reserves
the
right
to
charge
for
the
reasonable
cost
of
any
service
call
if:
•
You
cannot
provide
evidence
that
your
product
is
covered
by
this
guarantee.
•
Where
a
service
call
has
been
made
and
the
engineer
finds
that
there
is
no
fault
with
your
product.
•
That
your
product
has
not
been
installed
or
operated
in
accordance
with
the
User
Instructions
Booklet.
•
That
the
fault
was
caused
by
something
other
than
faulty
materials,
defective
components
or
manufacturing
defects.
•
For
missed
appointments.
Payment
of
these
costs
are
due
immediately
upon
the
Engineer
providing
you
with
an
invoice.
The
Manufacturer
reserves
the
right
to
terminate
the
guarantee
if
you
fail
to
pay
the
costs
for
the
service
call
in
a
timely
manner.
If
you
are
a
resident
of
the
United
Kingdom,
this
guarantee
will
be
governed
by
English
law
and
subject
to
the
English
Courts,
save
where
you
live
in
another
part
of
the
United
Kingdom,
in
which
case
the
law
and
courts
of
that
location
will
apply.
If
you
are
resident
in
the
Republic
of
Ireland,
this
guarantee
will
be
governed
by
Irish
law
and
the
Irish
courts
will
have
jurisdiction.
30/EN