Blackberry PRD-10459-016 Administration Guide - Page 324
Delete a setting for corrective calendar synchronization
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Administration Guide Start corrective calendar synchronization manually for a user account Delete a setting for corrective calendar synchronization If you delete a setting for corrective calendar synchronization, the calendar synchronization process uses the setting that you specified at the next highest level of the hierarchy. For example, if you delete a setting at the user level, the process uses the setting that is specified at the server level because the server level is the next highest level. If you do not specify any values, the default value is used. 1. Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server instance. 2. Extract the contents to a folder on the computer. 3. At the command prompt, navigate to the folder that the TraitTool.exe file is located in. 4. Perform one of the following actions: • To delete a setting for a specific user account, type traittool -user -trait -erase, where is the setting you want to delete. • To delete a setting for all user accounts that are associated with a BlackBerry Enterprise Server, type traittool -server -trait -erase, where is the setting you want to delete. • To delete a setting for all user accounts, type traittool -global -trait -erase, where is the setting you want to delete. 5. Press ENTER. Example: To delete the setting for the hour that corrective calendar synchronization begins on the BlackBerry Enterprise Server that is named SERVER01, type: traittool -server SERVER01 -trait ExchangeSmartSyncTriggerHour -erase Start corrective calendar synchronization manually for a user account By default, the BlackBerry® Enterprise Server synchronizes the calendar on each BlackBerry device user's computer with the calendar on each user's BlackBerry device at a regular interval. You can use the BlackBerry Administration Service to start corrective calendar synchronization manually for a user account. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the PIN for the user account. 5. In the Communications list, click Synchronize calendar. 322
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