Blackberry PRD-10459-016 Administration Guide - Page 72
Configuring support for Unicode languages
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Administration Guide Configuring support for Unicode languages 4. On the Supported Dispatcher instances tab, in the Available Dispatcher instances list, click the BlackBerry Enterprise Server instance that you want to use the BlackBerry Collaboration Service. 5. Click Add. 6. Repeat steps 4 and 5 for each BlackBerry Enterprise Server instance that you want to use the BlackBerry Collaboration Service. 7. Click Save all. Configuring support for Unicode languages Configure support for Unicode languages You can make sure that the messaging application can display the Unicode messages that the BlackBerry® device sends by configuring the BlackBerry® Enterprise Serverto support Unicode languages (for example, Japanese, Korean, or Simplified Chinese). 1. On the computer that hosts the BlackBerry Enterprise Server, on the taskbar, click Start > Run. 2. Type regedit. 3. Click OK. 4. Perform one of the following actions: • If you are running a 32-bit version of Windows®, go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerry Enterprise Server\Agents. • If you are running a 64-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node \Research In Motion\BlackBerry Enterprise Server\Agents. 5. If the MAPIEncoding registry key exists, perform one of the following actions: • Delete the key. • Change the value of the key to 1. 6. Perform one of the following actions: • If you are running a 32-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion \BlackBerry Enterprise Server\Setup. • If you are running a 64-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node \Research In Motion\BlackBerry Enterprise Server\Setup. 7. Verify that the ConfigKeystoreCountry registry key is set to one of the following values, depending on your organization's environment: • CN for Simplified Chinese • JP for Japanese • KR for Korean 8. In the Windows Services, restart the BlackBerry Dispatcher. Related topics Restarting BlackBerry Enterprise Server components, 330 70
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