Blackberry PRD-10459-016 Administration Guide - Page 78

Administration Guide Adding a user account to the BlackBerry Enterprise Server 4. Select the checkboxes beside the display names of the appropriate user accounts. 5. In the Export users list, click Export selected users. 6. Click Download file. 7. Save the .csv file. Importing a list of user accounts to a BlackBerry Enterprise Server You can add multiple user accounts to a BlackBerry® Enterprise Server by importing a .csv file that contains a list of user accounts and the required information to activate the user accounts on a BlackBerry Enterprise Server. The .csv file can include the following information: • user accounts that you want to create • names of the groups you want to add the user accounts to • activation passwords and expiry times that you want to assign to the user accounts The BlackBerry Administration Service processes actions in the order that they appear in the .csv file. If the BlackBerry Administration Service encounters an error that is specific to an action during the import process (for example, an action is incorrectly formatted in the .csv file), the BlackBerry Administration Service continues to process the remaining actions that are listed in the file and displays an error message for the action that the BlackBerry Administration Service could not process. The import process can take a long time (more than 30 minutes) to complete if you add more than 2000 user accounts. Fields in a .csv file that contain user account information The BlackBerry® Administration Service uses a .csv file to add user account information to the BlackBerry® Enterprise Server. The following table lists the fields in the .csv file that might be populated when you import user account information. Field Email Address SRP ID Group Names Activation Password Operation Description The field specifies the email address for the user account. This field specifies the SRP ID for the BlackBerry Enterprise Server that you want to add the user account to. This field specifies the names of groups that you want to add the user account to. This field specifies whether an activation password is required to activate the user account and whether that password will be specified by the administrator or the BlackBerry Administration Service. The activation password value specified in this field can either be "specify", "none", or "generate" in lower case only. The activation password operation must be the same on each line in the .csv file. 76