Blackberry PRD-10459-016 User Guide - Page 406

Administration Guide Managing a BlackBerry Domain Trait UserHealthPercentage Related information Using the BlackBerry Enterprise Trait Tool, 394 Description This trait specifies the percentage of user accounts that are healthy. The BlackBerry Dispatcher uses this trait to change the User accounts health parameter. If either of the health parameters indicate that the primary BlackBerry Enterprise Server is unhealthy and you turn on automatic failover, the BlackBerry Enterprise Server starts the failover process. You can change the percentage for this trait to customize the percentage of user accounts that must be unhealthy before an automatic failover occurs in your organization's environment. The default value is 75%. For more information, see Change when automatic failover occurs by customizing the health parameters for user accounts and messaging servers. Permit the BlackBerry Messaging Agent to write statistics to Microsoft Exchange mailboxes By default, to reduce the workload on the Microsoft Exchange Server, the BlackBerry Messaging Agent 5.0 SP2 or later does not write statistics to each user's Microsoft Exchange mailbox when it processes email messages. If you want the BlackBerry Messaging Agent to function as it did in previous versions, you can permit the BlackBerry Messaging Agent to write statistics to each user's Microsoft Exchange mailbox. Permitting the BlackBerry Messaging Agent to write statistics might have an impact on the performance of your organization's BlackBerry Enterprise Server environment and the Microsoft Exchange Server. 1. Copy the BlackBerry Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server instance. 2. Extract the contents to a folder on the computer. 3. At the command prompt, navigate to the folder that contains the TraitTool.exe file. 4. Perform one of the following actions: 406