Bosch B21CL80SNS Instructions for Use - Page 21

Before Calling for Service

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en-us Before Calling for Service Before you call Customer Service: Please check whether you can troubleshoot yourself based on the following information. Customer Service may charge you for an unnecessary service call - even if the appliance is still under warranty! Appliance Problem Possible cause Corrective action No display on the display panel, interior light is not working, and the appliance is not working. The power cord is not plugged in. The fuse has blown or circuit breaker has been tripped. Power outage. Plug in the power cord. Replace fuse or reset the circuit breaker. Check if electricity is present at outlet. Wait until power has been restored. If necessary, contact an electrician or the utility company. The interior light is not The light switch to the freezer or working. refrigerator compartment is sticking. Check whether the light switch can be moved. The LED bulb is defective. See "LED light". Food is too cold. Temperature has been set too low. Adjust to a higher temperature. Food is too warm. Door will not close properly. Align the appliance with a level. See "Aligning the appliance". Check the position of the drawers and correct, if necessary. Check the door seals and foldaway door bar; if necessary, clean or correct position. Temperature has been set too high. Select a lower temperature. Ventilation opening is blocked. Remove any food blocking the ventilation opening. Doors were opened frequently or were open for an extended period of time. Wait until the temperature in the appliance drops. A large amount of fresh food has been placed in refrigerator. Fresh food must first reach the correct storage temperature. Appliance has an unpleasant odor. Food with a strong odor was placed in the Wrap up the food or place it in an airtight refrigerator. container. The interior compartment is dirty. Clean the interior compartment. Water droplets are Door will not close properly. forming on the exterior of the appliance. Align the appliance with a level. See "Aligning the appliance". Check the position of the drawers and correct, if necessary. Check the door seals and foldaway door bar; if necessary, clean or correct position. Humidity is too high. This may be normal in certain regions. 21

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en-us
21
Before Calling for Service
Before you call Customer Service:
Please check whether you can troubleshoot yourself based on the following information.
Customer Service may charge you for an unnecessary service call – even if the appliance is still under warranty!
Appliance
Problem
Possible cause
Corrective action
No display on the
display panel, interior
light is not working,
and the appliance is
not working.
The power cord is not plugged in.
Plug in the power cord.
The fuse has blown or circuit breaker has
been tripped.
Replace fuse or reset the circuit breaker.
Check if electricity is present at outlet.
Power outage.
Wait until power has been restored. If
necessary, contact an electrician or the utility
company.
The interior light is not
working.
The light switch to the freezer or
refrigerator compartment is sticking.
Check whether the light switch can be moved.
The LED bulb is defective.
See ”LED light”.
Food is too cold.
Temperature has been set too low.
Adjust to a higher temperature.
Food is too warm.
Door will not close properly.
Align the appliance with a level. See ”Aligning
the appliance”.
Check the position of the drawers and
correct, if necessary.
Check the door seals and foldaway door bar;
if necessary, clean or correct position.
Temperature has been set too high.
Select a lower temperature.
Ventilation opening is blocked.
Remove any food blocking the ventilation
opening.
Doors were opened frequently or were
open for an extended period of time.
Wait until the temperature in the appliance
drops.
A large amount of fresh food has been
placed in refrigerator.
Fresh food must first reach the correct
storage temperature.
Appliance has an
unpleasant odor.
Food with a strong odor was placed in the
refrigerator.
Wrap up the food or place it in an airtight
container.
The interior compartment is dirty.
Clean the interior compartment.
Water droplets are
forming on the exterior
of the appliance.
Door will not close properly.
Align the appliance with a level. See ”Aligning
the appliance”.
Check the position of the drawers and
correct, if necessary.
Check the door seals and foldaway door bar;
if necessary, clean or correct position.
Humidity is too high.
This may be normal in certain regions.