Bosch B21CL80SNS Instructions for Use - Page 22

Customer Service - 800

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en-us Problem Water droplets are forming inside the appliance. Drawers can only be closed with great difficulty. The ice maker is not making ice cubes. Possible cause Humidity is too high or doors have been opened frequently. The door seals are not tight. The drawer has not been inserted correctly. The drawer rails are dirty. The ice maker is switched off. The appliance is not being supplied with water. The water connection line has kinks in it. Water pressure is too low. The ice storage box is not inserted correctly. The water connection is installed incorrectly. Corrective action Do not open doors as frequently or do not keep them open too long. Check the door seals and foldaway door bar; if necessary, clean or correct position. Insert the drawer correctly. Clean the drawer rails. Switch on the ice maker. Have a qualified technician check the water connection. Shut off the water supply. Straighten out the kinks. Have damaged water connection lines replaced with original manufacturer parts. Have the water pressure checked. Insert the ice storage box correctly. If the water connection is not installed correctly, this can cause low water pressure and can damage the appliance. Customer Service Before you call Customer Service, see the chapter entitled "Before Calling for Service". After checking according to the chapter entitled "Before Calling for Service", additional help can be requested by calling the Bosch Customer Service center, 1-800-944-2904 (toll-free), from anywhere in the USA. In Canada contact your Bosch Customer Service or call 1-800-944-2904. Note down the following information about your freezer so that you have it ready and can be better assisted if you require help or Customer Service. Dealer name Address Telephone number Purchase date Model number (E number) Serial number (FD number) Type 22

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en-us
22
Problem
Corrective action
Possible cause
Water droplets are
forming inside the
appliance.
Humidity is too high or doors have been
opened frequently.
Do not open doors as frequently or do not
keep them open too long.
The door seals are not tight.
Check the door seals and foldaway door bar;
if necessary, clean or correct position.
Drawers can only be
closed with great
difficulty.
The drawer has not been inserted
correctly.
Insert the drawer correctly.
The drawer rails are dirty.
Clean the drawer rails.
The ice maker is not
making ice cubes.
The ice maker is switched off.
Switch on the ice maker.
The appliance is not being supplied with
water.
Have a qualified technician check the water
connection.
The water connection line has kinks in it.
Shut off the water supply. Straighten out the
kinks. Have damaged water connection lines
replaced with original manufacturer parts.
Water pressure is too low.
Have the water pressure checked.
The ice storage box is not inserted
correctly.
Insert the ice storage box correctly.
The water connection is installed
incorrectly.
If the water connection is not installed
correctly, this can cause low water pressure
and can damage the appliance.
Customer Service
Before you call Customer Service, see the chapter
entitled “Before Calling for Service”.
After checking according to the chapter entitled
“Before Calling for Service”, additional help can be
requested by calling the Bosch Customer Service
center, 1-800-944-2904 (toll-free), from anywhere in
the USA. In Canada contact your Bosch Customer
Service or call 1-800-944-2904.
Note down the following information about your freezer
so that you have it ready and can be better assisted if
you require help or Customer Service.
Dealer name
Address
Telephone number
Purchase date
Model number (E number)
Serial number (FD number)
Type