Brother International DCP 165C Users Manual - English - Page 75

Software Difficulties, PhotoCapture Center, Difficulties - installer download

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Troubleshooting and Routine Maintenance Software Difficulties Difficulty Cannot install software or print 'Device Busy' Cannot print images from FaceFilter Studio. Suggestions Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software. Make sure the machine is not showing an error message on the LCD. To use FaceFilter Studio, you must install the FaceFilter Studio application from the CD-ROM supplied with your machine. To install FaceFilter Studio see the Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned on and connected to your computer. This will allow you to access all the functions of FaceFilter Studio. PhotoCapture Center® Difficulties Difficulty Suggestions Removable Disk does not work properly. 1 Have you installed the Windows® 2000 update? If not, do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of the following methods. „ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup Guide.) „ Download the latest service pack from the Microsoft Web site. 3) Wait about 1 minute after you restart the PC, and then connect the USB cable. B 2 Take out the memory card or USB Flash memory drive and put it back in again. 3 If you have tried 'Eject' from within Windows®, take out the memory card or USB Flash memory drive before you continue. 4 If an error message appears when you try to eject the memory card or USB Flash memory drive, it means the card is being accessed. Wait a while and then try again. 5 If all of the above do not work, turn off your PC and machine, and then turn them on again. (You will have to unplug the power cord of the machine to turn it off.) Cannot access Removable Disk from Desktop icon. Make sure that you have correctly inserted the memory card or USB Flash memory drive. 63

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Troubleshooting and Routine Maintenance
63
B
Software Difficulties
Difficulty
Suggestions
Cannot install software or print
Run the
Repair MFL-Pro Suite
program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide
.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center
®
Difficulties
Difficulty
Suggestions
Removable Disk does not work
properly.
1
Have you installed the Windows
®
2000 update? If not, do the following:
1)
Unplug the USB cable.
2)
Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the CD-ROM. (See the
Quick Setup
Guide
.)
Download the latest service pack from the Microsoft Web site.
3)
Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in
again.
3
If you have tried ‘Eject’ from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.