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Brother International DCP 165C Users Manual - English - Page 79

Printer jam or paper jam - reset

UPC - 012502620440

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Troubleshooting and Routine Maintenance Error Message Cause Action Unusable Device Please Disconnect USB Device. A USB device or USB Flash memory drive that is not supported has been connected to the USB direct interface. Unplug the device from the USB direct interface. For more information, visit us at http://solutions.brother.com. Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches the size of paper in the tray, and then press Black Start or Color Start. (See Paper size on page 27.) Printer jam or paper jam B Take out the jammed paper depending on where it is jammed in the machine. a Pull the paper tray (1) out of the machine. d Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. 1 B b Pull out the jammed paper (1) and press 1 Stop/Exit. 1 c Reset the machine by lifting the scanner cover from the front of the machine and then close it. „ If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step. 67

Section	Page
USER’S GUIDE DCP-165C	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	3
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
Brother® One-Year Limited Warranty and Replacement Service (USA Only)	6
BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only)	8
Table of Contents	9
Section I: General	13
1 General Information	14
Using the documentation	14
Symbols and conventions used in the documentation	14
Accessing the Software User’s Guide	14
Viewing Documentation	14
Viewing Documentation (For Windows®)	14
How to find Scanning instructions	15
Viewing Documentation (For Macintosh®)	16
How to find Scanning instructions	16
Accessing Brother Support (For Windows®)	17
Control panel overview	18
Warning LED indications	19
2 Loading documents and paper	20
Loading paper and other print media	20
Loading envelopes and post cards	22
About envelopes	22
Removing small printouts from the machine	23
Printable area	24
Acceptable paper and other print media	25
Recommended print media	25
Handling and using print media	26
Paper capacity of the output paper tray cover	26
Choosing the right print media	27
Paper type and size for each operation	27
Paper weight, thickness and capacity	28
Loading documents	29
Using the scanner glass	29
Document Sizes Supported	29
How to load documents	29
Scannable area	30
3 General Setup	31
LCD display	31
Changing LCD language	31
Improving the LCD contrast	31
Sleep Mode	31
Printing Reports	32
How to print a report	32
Section II: Copy	33
4 Making copies	34
How to copy	34
Making a single copy	34
Making multiple copies	34
Stop copying	34
Copy options	34
Changing copy quality	35
Enlarging or reducing the image copied	35
Making N in 1 copies or a poster (Page Layout)	36
Important	36
Adjusting Brightness and Contrast	38
Brightness	38
Contrast	38
Paper options	39
Paper type	39
Paper size	39
Section III: Walk-up Photo Printing	41
5 PhotoCapture Center®: Printing photos from a memory card or USB Flash memory drive	42
PhotoCapture Center® Operations	42
Printing from a memory card or USB Flash memory drive without a PC	42
Scanning to a memory card or USB Flash memory drive without a PC	42
Using PhotoCapture Center® from your computer	42
Using memory card or USB Flash memory drive	42
Memory cards or USB Flash memory drive folder structure	43
Getting started	44
How to print from a memory card or a USB Flash memory drive	45
Print Index (Thumbnails)	45
Printing Photos	46
DPOF printing	48
PhotoCapture Center® print settings	49
Print quality	49
Paper Options	49
Paper Type	49
Paper Size	49
Print Size	49
Color Enhancement (True2Life®)	50
Brightness	50
Contrast	50
White Balance	51
Sharpness	51
Color Density	51
Cropping	52
Borderless printing	52
Print Date	52
Scan to a memory card or USB Flash memory drive	53
Changing the image quality	53
Changing the black & white file format	54
Changing the color file format	54
Understanding the Error Messages	54
6 Printing photos from a camera	55
Printing photos directly from a PictBridge camera	55
PictBridge requirements	55
Setting your digital camera	55
Printing Images	56
DPOF printing	56
Printing photos directly from a digital camera (without PictBridge)	57
Printing Images	57
Understanding the Error Messages	58
Section IV: Software	59
7 Software features	60
Section V: Appendixes	61
A Safety and Legal	62
Choosing a location	62
To use the machine safely	63
Important safety instructions	66
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	68
Industry Canada Compliance Statement (Canada only)	69
International ENERGY STAR® Compliance Statement	69
Legal limitations for copying	70
Trademarks	71
B Troubleshooting and Routine Maintenance	72
Troubleshooting	72
If you are having difficulty with your machine	72
Error and Maintenance messages	76
Printer jam or paper jam	79
Routine maintenance	81
Replacing the ink cartridges	81
Cleaning the outside of the machine	84
Cleaning the scanner	84
Cleaning the machine’s printer platen	85
Cleaning the paper pick-up roller	85
Cleaning the print head	86
Checking the print quality	86
Checking the print alignment	87
Checking the ink volume	88
Machine Information	88
Checking the serial number	88
Packing and shipping the machine	89
C Menu and Features	91
On-screen programming	91
Menu table	91
Menu keys	91
Menu Table	93
D Specifications	97
General	97
Print media	98
Copy	99
PhotoCapture Center®	100
PictBridge	101
Scanner	102
Printer	103
Interfaces	104
Computer requirements	105
Consumable items	106
E Glossary	107
Index	108