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Brother International DCP-9045CDN Users Manual - English - Page 87

Software User's Guide on the CD-ROM, Troubleshooting and routine maintenance - cartridges

UPC - 012502618751

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Troubleshooting and routine maintenance Examples of poor print quality Recommendation Ghost „ Make sure that you use paper that meets our specifications. Roughsurfaced paper or thick paper may cause the problem. (See Acceptable paper and other media on page 10.) „ Make sure that you choose the proper media type in the printer driver or in the machine's Paper Type menu setting. (See Acceptable paper and other media on page 10 and Basic tab in the Software User's Guide on the CD-ROM.) „ The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 123.) The color of your printouts are „ Make sure that the toner cartridges are installed properly. (See not what you expected. Replacing a toner cartridge on page 118.) „ Make sure that the toner cartridges are not empty. (See Toner life end message on page 118.) „ Make sure that the drum unit is installed properly. (See Replacing the drum unit on page 123.) „ Make sure that the belt unit is installed properly. (See Replacing the belt unit on page 129.) „ Perform the calibration by using the control panel. Press Menu, 3, 6. a Press OK to select Calibrate. b Press 1 to select Yes. (For more information, see Software User's Guide on the CD-ROM.) „ Adjust the color by using the custom setting in the printer driver. Colors the machine can print and colors you see on a monitor are different. The machine may not be able to reproduce the colors on your monitor. „ Make sure that you use paper that meets our specifications. (See Acceptable paper and other media on page 10.) „ The drum unit may be damaged. Put in a new drum unit. (See C Replacing the drum unit on page 123.) „ Put in a new belt unit. (See Replacing the belt unit on page 129.) All one color „ Clean the corona wires of the drum unit for the color causing the problem. (See Cleaning the corona wires on page 104.) If the print quality has not improved, put in a new drum unit. (See Replacing the drum unit on page 123.) „ The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 123.) Uneven density appears periodically across the page „ Identify the color that is uneven and put in a new toner cartridge for that color. (See Replacing a toner cartridge on page 118.) ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. „ The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit on page 123.) „ Make sure that the fuser unit is installed properly. 73

Section	Page
USER’S GUIDE DCP-9045CDN	1
Brother numbers	3
Register your product	3
FAQs (frequently asked questions)	3
For Customer Service	4
Ordering accessories and supplies	5
Notice - Disclaimer of Warranties (USA and Canada)	6
Compilation and Publication Notice	6
Brother® Color Laser One-Year On-Site Limited Warranty (USA only)	7
BROTHER LASER PRINTER / MULTIFUNCTION CENTER® / FAX ON-SITE WARRANTY (Canada only)	9
Table of Contents	10
Section I: General	15
1 General information	16
Using the documentation	16
Symbols and conventions used in the documentation	16
Accessing the User’s Guides	16
Viewing documentation	17
Viewing documentation (Windows®)	17
How to find scanning instructions	17
Software User's Guide:	17
ScanSoft™ PaperPort™ 11SE with OCR How-to- Guides	17
Viewing documentation (Macintosh®)	18
How to find scanning instructions	18
Software User's Guide:	18
Presto!® PageManager® User's Guide:	18
Accessing Brother support (for Windows®)	19
Control panel overview	20
Status LED indications	22
2 Loading paper and documents	24
Acceptable paper and other media	24
Recommended paper	24
Type and size of paper	24
Standard paper tray	24
Multi-purpose tray (MP tray)	24
Optional lower tray (LT-100CL)	24
The names for the paper trays in the printer driver and this Guide are as follows:	25
Paper capacity of the paper trays	25
Recommended paper specifications	25
Handling and using special paper	26
Types of paper to avoid	26
Envelopes	27
Types of envelopes to avoid	28
Labels	29
Types of labels to avoid	29
Unprintable area	29
Unprintable area for copies	29
Unprintable area when printing from a computer	30
Loading paper and envelopes	30
Loading documents	33
Using the ADF (automatic document feeder)	33
Using the scanner glass	34
3 General setup	35
Paper settings	35
Paper type	35
Paper size	35
Tray use in copy mode	36
Tray use in print mode	36
Volume settings	37
Beeper volume	37
Automatic daylight savings time	37
Ecology features	37
Toner save	37
Sleep time	38
Turning off the scanner lamp	38
LCD contrast	38
User Settings List	38
4 Security features	39
Security	39
Secure Function Lock	39
Setting the password for the administrator	39
Setting up the Public user	40
Setting up restricted users	40
Turning Secure Function Lock on/off	41
Turning Secure Function Lock on	41
Turning Secure Function Lock off	41
Switching Users	41
Section II: Copy	43
5 Making copies	44
How to copy	44
LCD display for Copy mode	44
Making a single copy	44
Making multiple copies	44
Stop copying	44
Copy options (temporary settings)	45
Improving copy quality	45
Enlarging or reducing the image copied	46
Making N in 1 copies (page layout)	47
Important	47
If you are copying from the ADF:	47
If you are copying from the scanner glass:	48
Duplex (2-sided) copying	48
Duplex copy (long edge)	48
Advanced Duplex copy (short edge)	49
Sorting copies using the ADF	50
Adjusting brightness, contrast and color	50
Brightness	50
Contrast	51
Color adjust	51
Tray selection	52
Out of memory message	52
Section III: Walk-up printing	53
6 Printing photos from a digital camera	54
Before using PictBridge	54
PictBridge requirements	54
Using PictBridge	54
Setting your digital camera	54
Printing images	55
DPOF printing	56
Connecting a camera as a storage device	56
Understanding the error messages	57
7 Printing data from a USB flash memory drive	58
Supported file formats	58
Creating a PRN or PostScript® 3™ file for direct printing	58
Printing data directly from the USB flash memory drive	59
Understanding the error messages	60
Section IV: Software	61
8 Software and network features	62
How to read HTML User’s Guide	62
For Windows®	62
For Macintosh®	62
Section V: Appendixes	63
A Safety and legal	64
Choosing a location	64
To use the machine safely	65
Important information	68
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	68
Important	68
Important-about the interface cable	68
Industry Canada Compliance Statement (Canada only)	69
Disconnect device	69
LAN connection	69
Laser safety	69
FDA regulations	70
Important safety instructions	70
Legal limitations for copying	72
Trademarks	73
B Option	74
Option	74
Optional paper tray	75
Installing the optional paper tray	75
Memory board	76
Installing extra memory	77
C Troubleshooting and routine maintenance	78
Troubleshooting	78
If you are having difficulty with your machine	78
Improving the print quality	84
Error and maintenance messages	95
Document jams	100
Document is jammed in the top of the ADF unit	100
Document is jammed under the document cover	100
Document is jammed at the output tray	100
Document is jammed in the duplex slot	101
Paper jams	101
Paper is jammed in the MP tray	101
Paper is jammed in Paper Tray 1 or Tray 2	102
Paper is jammed inside the machine	103
Paper is jammed at the back of the machine	107
Paper is jammed underneath Paper Tray 1 or in the fuser unit	110
Routine maintenance	112
Cleaning the outside of the machine	112
Clean the outside of the machine as follows:	112
Cleaning the scanner	113
Cleaning the laser scanner windows	114
Cleaning the corona wires	118
Cleaning the drum unit	122
Replacing the consumable items	129
Replacing a toner cartridge	132
Toner low message	132
Toner life end message	132
Replacing the toner cartridges	133
Replacing the drum unit	137
Drum end soon message	137
Replacing the drum unit	137
Replacing the belt unit	143
Change Parts Belt Unit message	143
Replacing the belt unit	144
Replacing the waste toner box	148
Change Parts Waste Toner Box message	148
Waste Toner Box Full message	148
Replacing the waste toner box	149
Packing and shipping the machine	155
Repacking the machine	156
Machine information	163
Checking the serial number	163
Checking the page counters	163
Checking the remaining life of parts	163
D Menu and features	164
On-screen programming	164
Menu table	164
Memory storage	164
Menu keys	164
How to access the menu mode	165
Menu table	166
Entering text	175
E Specifications	177
General	177
Print media	179
Copy	180
Scan	181
Print	182
Interfaces	183
PictBridge	183
Direct print feature	183
Computer requirements	184
Consumable items	185
Ethernet wired network	186
F Glossary	187
Index	188

Match case Limit results 1 per page

Troubleshooting and routine maintenance

Ghost

Make sure that you use paper that meets our specifications. Rough-

surfaced paper or thick paper may cause the problem. (See

Acceptable paper and other media

on page 10.)

Make sure that you choose the proper media type in the printer driver

or in the machine

’

s Paper Type menu setting. (See

Acceptable paper

and other media

on page 10 and

Basic tab in the Software User’s

Guide on the CD-ROM

The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit

on page 123.)

The color of your printouts are

not what you expected.

Make sure that the toner cartridges are installed properly. (See

Replacing a toner cartridge

on page 118.)

Make sure that the toner cartridges are not empty. (See

Toner life end

message

on page 118.)

Make sure that the drum unit is installed properly. (See

Replacing the

drum unit

on page 123.)

Make sure that the belt unit is installed properly. (See

Replacing the

belt unit

on page 129.)

Perform the calibration by using the control panel. Press

Press

to select

Calibrate

Press

to select

Yes

(For more information, see

Software User’s Guide on the CD-ROM

Adjust the color by using the custom setting in the printer driver.

Colors the machine can print and colors you see on a monitor are

different. The machine may not be able to reproduce the colors on

your monitor.

Make sure that you use paper that meets our specifications. (See

Acceptable paper and other media

on page 10.)

The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit

on page 123.)

Put in a new belt unit. (See

Replacing the belt unit

on page 129.)

All one color

Clean the corona wires of the drum unit for the color causing the

problem. (See

Cleaning the corona wires

on page 104.) If the print

quality has not improved, put in a new drum unit. (See

Replacing the

drum unit

on page 123.)

The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit

on page 123.)

Uneven density appears

periodically across the page

Identify the color that is uneven and put in a new toner cartridge for

that color. (See

Replacing a toner cartridge

on page 118.)

The drum unit may be damaged. Put in a new drum unit. (See

Replacing the drum unit

on page 123.)

Make sure that the fuser unit is installed properly.

Examples of poor print

quality

Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.