Brother International HL-L2370DWXL Online Users Guide HTML - Page 186
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Home > Troubleshooting > Other Problems Other Problems Difficulties The machine will not turn on. The Brother software cannot be installed. Related Information • Troubleshooting Suggestions Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine's internal safety mechanisms. Unplug the power cord. Wait for ten minutes, then plug in the power cord and press to turn on the machine. If the problem is not solved, press and hold to turn off the machine. If you are using a backup battery or surge suppressor device, disconnect it to make sure it is not the problem. Plug the machine's power cord directly into a different known working wall outlet and press to turn on the machine. (Windows®) If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Mac) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software. 182