Brother International IntelliFax-1270e Users Manual - English - Page 88

Error Messages You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional assistance, call the Brother fax-back system. ERROR MESSAGE CAUSE/ACTION CHECK CARTRIDGE RESET OR REPLACE The machine is out of ribbon or the print cartridge is not properly installed. Install the print cartridge again. (See Replacing the Print Cartridge, page 13-5.) CHECK ORIGINAL REMOVE ORIGINAL CHECK ORIGINAL PRESS STOP KEY The documents were not inserted or fed properly, or were too long. (See Clearing Jams, page 13-4.) CHECK PAPER RELOAD PAPER COMM.ERROR CONNECTION FAIL COOLING DOWN WAIT FOR A WHILE The fax machine is out of paper or paper is not properly loaded in the paper tray. Refill the paper or remove the paper and load it again. If this error appears while receiving a fax, load paper to restart printing. If you were coping or printing reports, load paper and try again. A poor quality phone line resulted in a communications error. Try the call again. You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode. Verify the other parties polling setup. The print head has overheated. Wait 30 minutes for it to cool. COVER OPEN PLS CLOSE COVER The cover is not completely closed. Close the cover. DISCONNECTED The other party has disconnected during a call or fax. NO RESPONSE/BUSY NOT REGISTERED The number you called does not answer or is busy. You may also have reached a number not connected to a fax. Check the number and call again. You've tried accessing a One Touch or Speed Dial location with no number assigned to it. (See pages 7-1 to 7-2 for how to store One Touch and Speed Dial numbers.) 13 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E