Brother International MFC 8300 Users Manual - English - Page 142

Difficulty, Suggestions, Phone Line, Connections, Sending, Faxes

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Page 142 highlights

Difficulty Suggestions Phone Line or Connections Dialing does not work Check for a dial tone. Change TONE/PULSE setting. (See Tone/Pulse, page 4-1.) Check all line cord connections, and make sure the curled handset cord is not in the EXT jack. Check power cord connection. Send a manual fax by pressing Hook -OR-by lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing Start . Machine does not answer when called Make sure the machine is in the correct receiving mode for your setup (either FAX, FAX/TEL, TAD). Check for dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. Connect a standard telephone handset to the machine's telephone jack. If there is no ringing when you call your machine, call your Telephone Company to check the line. Sending Faxes No dial tone on the handset Poor transmitting quality Press Hook -OR-Lift the handset. If you hear no dial tone, check telephone line cord connections at the machine and wall jack. Check that the handset curled cord is connected to the machine's handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company. Try changing your resolution to FINE or SUPERFINE. (See Resolution, page 6-8.) Make a copy to verify the machine's scanner operation. Transmission report prints "Results:NG" There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line. When the receiving party says the picture is not clear Sometimes the resolution mode you chose when you sent your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your machine's scanner may be dirty, so try cleaning it. (See page 17-21.) When the receiving says vertical streaks appear on the faxes they receive Your machine's scanner may be dirty or theparty receiving party's print head may be dirty. Clean your scanner, (see page 17-21) and make a copy to check if the receive problem was caused by your machine. 17 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE

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17 - 8
TROUBLESHOOTING AND ROUTINE MAINTENANCE
Phone Line
or
Connections
Dialing does not work
Check for a dial tone.
Change TONE/PULSE
setting. (See Tone/Pulse, page 4-1.) Check all
line cord connections, and make sure the curled
handset cord is not in the
EXT
jack.
Check
power cord connection.
Send a manual fax by
pressing
Hook
—OR—
by lifting the handset, and
dialing the number. Wait to hear fax receiving
tones before pressing
Start
.
Machine does not
Make sure the machine is in the correct
answer when called
receiving mode for your setup (either FAX,
FAX/TEL, TAD). Check for dial tone. If
possible, call your machine to hear it answer. If
there is still no answer, check the telephone line
cord connection. Connect a standard telephone
handset to the machine’s telephone jack. If
there is no ringing when you call your machine,
call your Telephone Company to check the line.
No dial tone on the
Press
Hook
—OR—
Lift the handset.
If you hear
handset
no dial tone, check telephone line cord
connections at the machine and wall jack.
Check that the handset curled cord is connected
to the machine’s handset jack. Test the wall
jack with another single line telephone.
If no
dial tone on the wall outlet, call your
Telephone Company.
Poor transmitting
Try changing your resolution to FINE or
quality
SUPERFINE. (See Resolution, page 6-8.)
Make a copy to verify the machine’s scanner
operation.
Transmission
There is probably temporary noise or static on
report prints
the phone line. Try sending the fax again. If the
“Results:NG”
problem continues, call the Telephone Company
to check your phone line.
When the receiving
Sometimes the resolution mode you chose when
party says the picture
you sent your fax may not have been
is not clear
appropriate. Send the fax again, but try using
the FINE or SUPERFINE mode. Also, your
machine’s scanner may be dirty, so try cleaning
it. (See page 17-21.)
When the receiving
Your machine’s scanner may be dirty or theparty
says vertical
receiving party’s
print head may be dirty.
streaks appear on the
Clean your scanner, (see page 17-21) and make a
faxes they receive
copy to check if the receive problem was
caused by your machine.
Difficulty
Suggestions
Sending
Faxes