Brother International MFC 8300 Users Manual - English - Page 143

Difficulty Suggestions Handling Incoming Calls Double-ring in FAX/TEL Mode The machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the machine's handset or answer from an extension or external phone and press your machine's Telephone Answer Code (default setting is #51). Transferring a fax call to the machine If you answered at the machine, press Start and hang up immediately. If you answered at an extension or external phone, press your machine's Remote Activation Code (default setting is 51). When your machine answers, hang up. The Caller ID does The Caller ID signal is sent ten seconds after not display after the Call Waiting Signal and speaking may the Call Waiting interfere with it. When you hear the Call Signal Waiting signal, ask the other party to hold (For FAX 4750, while you catch the other call. Then stop MFC 8300, MFC 8600 speaking until you see the Caller ID on the LCD. and MFC 8700 only) I have difficulty with If you have Call Waiting, Caller ID, Call custom features on a Waiting/Caller ID, Ring Master, Voice Mail, an single line answering machine, alarm system or any other (For FAX 4750, custom features on a single phone line with MFC 8300, MFC 8600 your fax machine, it may create a problem and MFC 8700 only) sending or receiving fax data. Example #1: If you are having a telephone conversation and a fax communication signal comes through on your Call Waiting Caller ID feature, you can verify that the second call is a fax by switching to it. You have the option to receive the fax call, by asking the first caller to hang up to clear the line. Copy Vertical streaks Quality appear in copies. Difficulties Example #2: If you are sending or receiving a fax message while a Call Waiting Caller ID (or other custom feature) signal comes through on the line, the signal can temporarily interrupt or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry, and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended. Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. (See pages 17-21 and 17-22.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 17 - 9