Brother International MFC-9100C Users Manual - English - Page 188
or Add New Hardware, When using Power
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Software Difficulties Difficulty Suggestions You see the "New Hardware Found" message on your PC screen (although you have already installed the drivers in Windows 95). Click on 'Do not install a driver. (Windows will not prompt you again)' and click 'OK'. (See page 12-3.) You see the "Update Follow the instructions from the installer, Device Driver Wizard" then click Next. Click Finish when it appears or "Add New Hardware on the screen. (See page 12-3.) Wizaed" message on your PC screen (although you have already installed the drivers in Windows 95 or 98). The MFC does not data in the correct position. Select the correct paper size using the DOSprint Utility program. Since paper adjustment is different between ESC/P (right) and the MFC (center), the printing position should be adjusted for the MFC. Cannot perform '2 in 1' Check that the paper size setting in the printing. application and in the printer driver are the same. Cannot print when using Paint Brush. Try setting the Display setting to '256 colors'. Cannot print when Try to reduce the printing resolution. using Adobe Illustrator. Thick line and thin Turn OFF 'Bi-Directional Printing' from the line appear alternately. 'Control/Maintenance' tab (banding) in the printer driver. There are some dense Turn ON 'Reverse Order' from the 'Paper' tab in lines. the printer driver. When using ATM fonts, If you are using Windows 95/98, select some characters are 'Printer Settings' from the 'Start' menu. missing or some Open 'Brother MFC-9100' properties. Click characters are 'Spool Setting' on the 'Details' tab. printed in the same Select 'RAW' from 'Spool Data Format'. place. When using Power Open the 'Quality/Colour' tab in the printer Point or Excel, hatch driver, and change the 'Document Type' to pattern is not what you 'Photo'. are expecting. 21 - 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE