Brother International MFC-J6935DW Basic Users Guide - Page 59
Paper Tray #1
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Error Message Action Paper Size Mismatch 1. Check that the paper size you selected on the machine's display matches the size of the paper in the tray. Paper Size Mismatch [Tray #1] Paper Size Mismatch [MP Tray] Paper Size Mismatch [Tray #2] See Related Information: Change the Paper Size and Paper Type at the end of this section. 2. Make sure you loaded the paper in the proper orientation and set the paper guides at the indicators for your paper size. See Related Information: Load Paper at the end of this section. 3. After you have checked the paper size and the paper orientation, follow the LCD instructions. If printing from your computer, make sure the paper size you selected in the printer driver matches the size of paper in the tray. For more information, see the Online User's Guide: Print Settings (Windows®) or Print Options (Macintosh). Paper Tray #1 not Slowly push the paper tray completely into the machine. detected Paper or a foreign object has prevented the paper tray from being Paper Tray #2 not inserted properly. detected Pull the paper tray out of the machine, and remove the jammed paper or foreign object. If you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam at the end of this section. Repetitive No Paper Fed Clean the paper pick-up rollers. For more information, see the Online User's Guide: Clean the Paper Pick-up Rollers. Repetitive Paper Jams Remove any foreign objects and paper scraps in the machine. See Related Information: Remove Paper Scraps at the end of this section. Replace Ink One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges. For more information, see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. Touchscreen Initialization Failed The Touchscreen was pressed before the power on initialization was completed. Make sure nothing is touching or resting on the Touchscreen, especially when plugging the machine in. Debris may be stuck between the lower part of the Touchscreen and its frame. Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris. B Troubleshooting 45
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