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Brother International MFC-J6935DW Basic Users Guide - Page 60

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Error Message Action Tray #1 Settings Tray #2 Settings MP Tray Settings This message is displayed when the setting to confirm the paper type and size is enabled. To not display this confirmation message, change the setting to Off. See Related Information: Change the Check Paper Size Setting at the end of this section. Unable to Clean XX A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Initialize XX Unable to Print XX Open the scanner cover and remove any foreign objects and paper scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then reconnect it. You can try additional paper jam clear operations. See Related Information: Remove Paper Scraps at the end of this section. If you cannot print received faxes, transfer them to another fax machine or to your computer. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. Unable to Scan XX Disconnect the machine from the power for several minutes, and then reconnect it. If you cannot print received faxes, transfer them to another fax machine or to your computer. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. Unusable Device A broken device is connected to the USB direct interface. Disconnect device Unplug the device from the USB direct interface, then press to from front connector & turn turn the machine off and then on again. machine off & then on Unusable Device A USB device or USB flash drive that is not supported has been Please disconnect connected to the USB direct interface. USB device. Unplug the device from the USB direct interface. Turn the machine off and then on again. Wrong Document Size Settings Select the correct document size option, and then press Fax Start again. Wrong Ink Cartridge The ink cartridge model number is not compatible with your machine. Verify whether the cartridge model number will work with your machine. See Related Information: Supply Specifications at the end of this section. 46

Section	Page
Basic User's Guide MFC-J6535DW/MFC-J6935DW	1
Brother Numbers	3
FAQs (Frequently Asked Questions)	3
For Customer Service	3
Ordering Accessories and Supplies	4
Order Information	4
Notice - Disclaimer of Warranties (USA and Canada)	5
You Can Use the Following Features	6
High Speed Copy & Scan	6
Easy-to-use Multi-Purpose Tray	6
Mobile Connect	6
User's Guides and Where to Find Them	7
Basic Operations and Where to Find Instructions	8
The Online User's Guide Helps You Get the Most Out of Your Machine	9
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.	10
Definitions of Notes	11
For the Latest Driver Updates	11
Compilation and Publication Notice	11
Table of Contents	12
1 General Information	15
Control Panel Overview	15
Touchscreen LCD Overview	17
New Information from Brother	20
Access Brother Utilities (Windows®)	20
Uninstall the Brother Software and Drivers (Windows®)	21
2 Paper Handling	22
Load Paper	22
Loading Paper Overview	22
Load Letter or A4 Size Paper in Paper Tray #1 / Paper Tray #2	24
Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2	26
Load Paper in the Multi-purpose Tray (MP Tray)	29
Change the Paper Size and Paper Type	32
Change the Check Paper Size Setting	32
Recommended Print Media	33
Handle and Use Print Media	33
Load Documents	33
Load Documents in the Automatic Document Feeder (ADF)	33
Load Documents on the Scanner Glass	34
3 Print	36
Print from Your Computer	36
Print a Document (Windows®)	36
Print a Document (Macintosh)	36
Various Printing	36
Print Photos Directly from a USB Flash Drive	37
Preview and Print Photos from a USB Flash Drive	37
Print Settings Overview	37
Print a PDF File Directly from a USB Flash Drive	38
4 Copy	39
Copy a Document	39
Other Copy Options	39
5 Scan	40
Before Scanning	40
Scan from Your Computer (Windows®)	40
Scan Using ControlCenter4 Advanced Mode (Windows®)	40
Scan Using the Scan Button on Your Brother Machine	41
Scan Using the Scan Button on the Machine	41
6 Fax	42
Before Faxing	42
Set Your Station ID	42
Telephone Line Interference/VoIP	42
Receive Modes Overview	43
Choose the Correct Receive Mode	44
Set the F/T Ring Time (Pseudo/Double-ring)	45
Set the Number of Rings Before the Machine Answers (Ring Delay)	45
Store Numbers	46
Store Address Book Numbers	46
Change or Delete Address Book Names or Numbers	46
Telephone Services and External Devices	47
Voice Mail	47
Caller ID	47
Distinctive Ring	47
Voice Over Internet Protocol (VoIP)	47
Connection of an External Telephone Answering Device (TAD)	47
External and Extension Telephones	47
Fax Using Your Machine	48
Send a Fax	48
Fax Using Your Computer (PC-FAX)	49
Send Faxes from Your Computer	49
Receive Faxes on Your Computer (Windows® only)	50
A Routine Maintenance	51
Clean the Scanner	51
Check the Print Quality	51
Check the Print Alignment from Your Brother Machine	53
B Troubleshooting	54
Identify the Problem	54
Error and Maintenance Messages	55
Transfer Your Faxes or Fax Journal Report	61
Troubleshooting for Wireless LAN setup	62
Wireless LAN Report Error Codes	62
Print or Scan Problems	63
Troubleshooting for Other Print Problems	65
Fax and Telephone Problems	67
Troubleshooting for Other Fax Problems	68
Document and Paper Jams	70
Document Jams	70
Document is Jammed in the Top of the ADF Unit	70
Document is Jammed in the Bottom of the ADF Unit	70
Document is Jammed inside the ADF Unit	70
Remove Paper Scraps Jammed in the ADF	71
Printer Jam or Paper Jam	71
Paper is Jammed in the Front of the Machine	71
Paper is Jammed in the Back of the Machine	75
Remove Paper Scraps	79
C Appendix	80
Enter Text on Your Brother Machine	80
Check the Machine Information	80
Reset Your Brother Machine	81
Reset Functions Overview	81
Supply Specifications	82

Match case Limit results 1 per page

Error Message

Action

Tray #1 Settings

Tray #2 Settings

MP Tray Settings

This message is displayed when the setting to confirm the paper type

and size is enabled.

To not display this confirmation message, change the setting to Off.

See

Related Information

Change the Check Paper Size Setting

at the

end of this section.

Unable to Clean

Unable to

Initialize XX

Unable to Print

A foreign object, such as a paper clip or a piece of ripped paper, is in

the machine.

Open the scanner cover and remove any foreign objects and paper

scraps from inside the machine. If the error message continues,

disconnect the machine from the power for several minutes, and then

reconnect it.

You can try additional paper jam clear operations.

See

Related Information

Remove Paper Scraps

at the end of this

section.

If you cannot print received faxes, transfer them to another fax

machine or to your computer.

For more information, see the

Online User's Guide

Transfer Your

Faxes or Fax Journal Report

Unable to Scan XX

Disconnect the machine from the power for several minutes, and then

reconnect it.

If you cannot print received faxes, transfer them to another fax

machine or to your computer.

For more information, see the

Online User's Guide

Transfer Your

Faxes or Fax Journal Report

Unusable Device

Disconnect device

from front

connector & turn

machine off &

then on

A broken device is connected to the USB direct interface.

Unplug the device from the USB direct interface, then press

turn the machine off and then on again.

Unusable Device

Please disconnect

USB device.

A USB device or USB flash drive that is not supported has been

connected to the USB direct interface.

Unplug the device from the USB direct interface. Turn the machine off

and then on again.

Wrong Document

Size Settings

Select the correct document size option, and then press

Fax Start

again.

Wrong Ink

Cartridge

The ink cartridge model number is not compatible with your machine.

Verify whether the cartridge model number will work with your

machine.

See

Related Information

Supply Specifications

at the end of this

section.