Brother International TD-2020 Users Guide - Page 67

If the STATUS indicator was blinking in red, Customer Service.

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Troubleshooting If the STATUS indicator was blinking in red 7 If the STATUS indicator was blinking in red, perform the following procedures to clear the error. Press the (Power) button once. If the error is still not cleared, turn the printer off, then on again. If the error appears, even after performing the procedures described above, contact Brother Customer Service. Problem The STATUS indicator is blinking. The indicators show that error 1 has occurred. Solution  An error occurred. Check the error details in Indicators on page 53, and then see below.  Is the correct RD Roll installed? Check that the correct media, for example, type (die-cut label or continuous length tape) and die-cut label size, is installed.  Is the RD Roll installed correctly? If not, remove the RD Roll, and then reinstall it. 7 For details, see Inserting the RD Roll on page 15. If the label peeler (optional) is being used, see Inserting the RD Roll on page 106.  Are the media guides not touching the side of the RD Roll? Move the media guides against the side of the RD Roll. For details, see Inserting the RD Roll on page 15.  Is there enough of the roll remaining? If not, install a new RD Roll.  Is the RD Roll compartment top cover open? Check that the RD Roll compartment top cover is closed.  After the specified length of time (120 seconds) has passed, either the access point could not be found or two or more access points were found. Otherwise, the received packet is incorrect (when using the optional WLAN interface). 61

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Troubleshooting
61
7
If the STATUS indicator was blinking in red
7
If the STATUS indicator was blinking in red, perform the following procedures to clear the error.
Press the
(Power) button once.
If the error is still not cleared, turn the printer off, then on again.
If the error appears, even after performing the procedures described above, contact Brother
Customer Service.
Problem
Solution
The STATUS indicator is blinking.
An error occurred.
Check the error details in
Indicators
on page 53, and then
see below.
The indicators show that error 1 has
occurred.
Is the correct RD Roll installed?
Check that the correct media, for example, type (die-cut
label or continuous length tape) and die-cut label size, is
installed.
Is the RD Roll installed correctly?
If not, remove the RD Roll, and then reinstall it.
For details, see
Inserting the RD Roll
on page 15.
If the label peeler (optional) is being used, see
Inserting the
RD Roll
on page 106.
Are the media guides not touching the side of the RD Roll?
Move the media guides against the side of the RD Roll.
For details, see
Inserting the RD Roll
on page 15.
Is there enough of the roll remaining?
If not, install a new RD Roll.
Is the RD Roll compartment top cover open?
Check that the RD Roll compartment top cover is closed.
After the specified length of time (120 seconds) has
passed, either the access point could not be found or two or
more access points were found. Otherwise, the received
packet is incorrect (when using the optional WLAN
interface).