Brother International XR9550 Operation Manual - Page 63

Troubleshooting

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7 Insert the bobbin case so that the  mark on the bobbin case aligns with the  mark on the machine. APPENDIX 9 From the front, slide the needle plate cover back into position. 1 Bobbin case 2  mark 3  mark 1 Needle plate cover CAUTION • If the needle plate cover is not flush with the surface of the machine as shown below, remove the needle plate cover (step 4), and then install it again (steps 8 and 9). Sewing while the needle plate cover is not flush with the surface of the machine may cause the needle plate cover to come off of the machine, resulting in injuries if your fingers touch the race. 4 • Align the  and  marks. • Make sure that the indicated points are aligned before installing the bobbin case. CAUTION • Never use a bobbin case that is scratched, otherwise the upper thread may become tangled, the needle may break or sewing performance may suffer. For a new bobbin case (part code: XE7560-001), contact your nearest authorized service center. • Make sure that you fit the bobbin case properly, otherwise the needle may break. 8 As shown, insert the tab on the needle plate cover into the hole in the needle plate, and then correctly position of the needle plate cover. 1 Needle plate cover 2 Tab 3 Hole • Check that the needle plate cover is flush with the top surface of the machine. TROUBLESHOOTING If the machine stops operating correctly, check the following possible problems before requesting service. You can solve most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at " http://support.brother.com/ " . If the problem persists, contact your dealer or the nearest authorized service center. Frequent troubleshooting topics Detailed causes and remedies for common troubleshooting topics are described below. Be sure to refer to this before contacting us. Topic Upper thread tightened up Tangled thread on wrong side of fabric Incorrect thread tension Fabric is caught in the machine and cannot be removed Error message "E6" appears in the LCD Page 62 62 62 63 65 61

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APPENDIX
61
4
7
Insert the bobbin case so that the
mark on
the bobbin case aligns with the
mark on
the machine.
1
Bobbin case
2
mark
3
mark
•
Align the
and
marks.
•
Make sure that the indicated points are
aligned before installing the bobbin case.
CAUTION
•
Never use a bobbin case that is scratched,
otherwise the upper thread may become
tangled, the needle may break or sewing
performance may suffer. For a new bobbin
case (part code: XE7560-001), contact your
nearest authorized service center.
•
Make sure that you fit the bobbin case
properly, otherwise the needle may break.
8
As shown, insert the tab on the needle plate
cover into the hole in the needle plate, and then
correctly position of the needle plate cover.
1
Needle plate cover
2
Tab
3
Hole
• Check that the needle plate cover is flush
with the top surface of the machine.
9
From the front, slide the needle plate cover
back into position.
1
Needle plate
cover
CAUTION
•
If the needle plate cover is not flush with the
surface of the machine as shown below, remove
the needle plate cover (step
4
), and then install
it again (steps
8
and
9
). Sewing while the
needle plate cover is not flush with the surface
of the machine may cause the needle plate
cover to come off of the machine, resulting in
injuries if your fingers touch the race.
TROUBLESHOOTING
If the machine stops operating correctly, check the
following possible problems before requesting service.
You can solve most problems by yourself. If you
need additional help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips. Visit
If the problem persists, contact your dealer or the
nearest authorized service center.
Frequent troubleshooting topics
Detailed causes and remedies for common
troubleshooting topics are described below. Be sure
to refer to this before contacting us.
Topic
Page
Upper thread tightened up
62
Tangled thread on wrong side of fabric
62
Incorrect thread tension
62
Fabric is caught in the machine and
cannot be removed
63
Error message “E6” appears in the LCD
65