Canon Canon CX-G2400 2 Inkjet Card Printer CX-G2400 Basic Operation Guide - Page 45

Troubleshooting Points to Confirm Are the paper guides set properly? Solution Check that the paper guides are set to the MM position. (P.25) If the paper guides are adjusted to the paper width, check that the guides are set properly. If the paper guides are set narrower than the width of the set paper, paper jams could result. (P.50) Is the transport unit or pick-up roller stained? If the transport unit or pick-up roller is stained with paper dust or ink, paper jams are more likely to occur. Clean them regularly. Refer to "Cleaning the Printer" (User's Guide). Has the maximum number of sheets Check the maximum number of sheets. (P.22) that can be set been exceeded? Improving the Print Quality Condition Streaks appear on the print. Areas aren't being printed on completely. Solution Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver. Set the resolution to [Input resolution 1200dpi] (prioritize image quality) and then print. Refer to "Changing the Print Quality and Adjusting the Color" (User's Guide). If you are using the printer at low temperature (Room temperature is 14 degrees Celsius (57 degrees Fahrenheit) or lower) : Open the [Utility] tab in the printer driver and then select the [Low Temperature Print Mode] in the [Special Settings]. Refer to "Changing the Special Settings" (User's Guide). Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver. Clean the printhead. Refer to "Cleaning the Printhead" (User's Guide). 42