Canon EOS-1D X Mark III EOS-1DX Mark III Advanced User Guide - Page 723

45: Cannot login to FTP server. Error code received from server. What to check on the camera On the camera, is the [Login name] set correctly? • Check the login name for accessing the FTP server. Check upper- and lower-case letters, and make sure the correct login name is set on the camera ( ). On the camera, is the [Login password] set correctly? • Check upper- and lower-case letters, and make sure the correct login password is set on the camera ( ). What to check on the FTP server Do the user rights for the FTP server allow reading, writing, and log access? • Configure the FTP server's user rights to allow reading, writing, and log access. Is the folder specified as the transfer destination on the FTP server named with ASCII characters? • Use ASCII characters for the folder name. 46: For the data session, error code received from FTP server What to check on the FTP server The connection was terminated by the FTP server. • Restart the FTP server. Do the user rights for the FTP server allow reading, writing, and log access? • Configure the FTP server's user rights to allow reading, writing, and log access. Do user rights allow access to the target folder on the FTP server? • Configure the user rights for access to the target folder on the FTP server to allow saving images from the camera. Is the FTP server on? • Turn on the FTP server. The server may have been turned off because of an energy-saving mode. Is the hard disk of the FTP server full? • Increase available space on the hard disk. 723