Canon MP830 Service Manual - Page 10

List of Error Display / Indication, 2-1. Operator Call Errors - error codes

Page 10 highlights

2. LIST OF ERROR DISPLAY / INDICATION Errors and warnings are displayed by the following ways: 1) Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in text and by icon. 2) Warnings during printing from a computer are displayed on the printer driver Status Monitor. 3) Error codes are printed in the "operator call/service call error record" area in EEPROM information print. Buttons valid when an operator call error occurs: 1) ON/OFF button: To turn the machine off and on again. 2) OK button: To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the cause of the error is eliminated, and pressing the OK button may not be necessary. 3) Stop/Reset button: To cancel the job at error occurrence, and to clear the error. 2-1. Operator Call Errors (by Alarm LED Lit in Orange) Error No paper (ASF). Error code [1000] No CD / DVD tray*1. [1001] No paper in the front paper [1003] feed cassette. No CD or DVD*1. [1002] Paper jam. [1300] Paper jam in the rear guide. [1303] Paper jam in the under guide. [1304] No ink. [1600] Ink tank not installed. [1660] The print head is not installed, or it is not properly installed. [1401] Print head temperature sensor error [1403] Faulty EEPROM data of the [1405] print head Inner cover open before start of printing on paper (print continuable).*2 [1841] Inner cover open during printing on paper (print NOT continuable).*2 [1846] Inner cover open before start of printing on paper (print continuable).*1 Inner cover open during printing on paper (print [1851] [1856] Message on the LCD Solution Auto sheet feeder. There is no paper. Load paper and press [OK]. Set the paper in the ASF, and press the OK button. There is no CD-R tray. Attach the tray and press [OK]. Set the CD / DVD tray, and press the OK button. Cassette. There is no paper. Load paper and press [OK]. Set the paper in the cassette, and press the OK button. Printable disc is not set. Correctly place a disc in the CD-R tray and press [OK]. Set a CD or DVD in the CD / DVD tray (which is ejected at error occurrence), and inset the CD / DVD tray in the proper position. Then, press the OK button. The paper is jammed. Clear the paper and press [OK]. Remove the jammed paper, and press the OK button. Ink has run out. Replace the ink tank and close the cover. (U041) The following ink tank cannot be recognized. (Applicable ink tank icon) (U043) Print head is not installed. Install the print head. (U051) Replace the empty ink tank(s), and close the cover. Pressing the OK button will clear the error without ink tank replacement, however, ink may run out during printing. Install the applicable ink tank(s) properly, and confirm that the LED's of all the ink tanks light red. Install the print head properly. The type of print head is incorrect. Install the correct Re-set the print head. If the error is not print head. cleared, the print head may be defective. Replace the print head. Inner cover is open. Close the inner cover and press Close the inner cover, and press the OK [OK]. button. Close the inner cover, and press the OK button to clear the error. The paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page. Close the inner cover, and press the OK button. Close the inner cover, and press the OK button to clear the error. The paper being 1-4

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2.
LIST OF ERROR DISPLAY / INDICATION
Errors and warnings are displayed by the following ways:
1)
Operator call errors are indicated by the Alarm LED lit in orange, and the error and its solution are displayed on the LCD in text and by icon.
2)
Warnings during printing from a computer are displayed on the printer driver Status Monitor.
3)
Error codes are printed in the "operator call/service call error record" area in EEPROM information print.
Buttons valid when an operator call error occurs:
1)
ON/OFF button:
To turn the machine off and on again.
2)
OK button:
To clear and recover from an error. In some operator call errors, the error will automatically be cleared when the cause of the error
is eliminated, and pressing the OK button may not be necessary.
3)
Stop/Reset button:
To cancel the job at error occurrence, and to clear the error.
2-1.
Operator Call Errors (by Alarm LED Lit in Orange)
Error
Error code
Message on the LCD
Solution
No paper (ASF).
[1000]
Auto sheet feeder.
There is no paper. Load paper and press [OK].
Set the paper in the ASF, and press the OK
button.
No CD / DVD tray
*1
.
[1001]
There is no CD-R tray. Attach the tray and press
[OK].
Set the CD / DVD tray, and press the OK
button.
No paper in the front paper
feed cassette.
[1003]
Cassette.
There is no paper. Load paper and press [OK].
Set the paper in the cassette, and press the OK
button.
No CD or DVD
*1
.
[1002]
Printable disc is not set. Correctly place a disc in the
CD-R tray and press [OK].
Set a CD or DVD in the CD / DVD tray
(which is ejected at error occurrence), and
inset the CD / DVD tray in the proper
position. Then, press the OK button.
Paper jam.
[1300]
The paper is jammed. Clear the paper and press
[OK].
Remove the jammed paper, and press the OK
button.
Paper jam in the rear guide.
[1303]
Paper jam in the under
guide.
[1304]
No ink.
[1600]
Ink has run out. Replace the ink tank and close the
cover. (U041)
Replace the empty ink tank(s), and close the
cover.
Pressing the OK button will clear the error
without ink tank replacement, however, ink
may run out during printing.
Ink tank not installed.
[1660]
The following ink tank cannot be recognized.
(Applicable ink tank icon) (U043)
Install the applicable ink tank(s) properly, and
confirm that the LED's of all the ink tanks
light red.
The print head is not
installed, or it is not
properly installed.
[1401]
Print head is not installed. Install the print head.
(U051)
Install the print head properly.
Print head temperature
sensor error
[1403]
The type of print head is incorrect. Install the correct
print head.
Re-set the print head. If the error is not
cleared, the print head may be defective.
Replace the print head.
Faulty EEPROM data of the
print head
[1405]
Inner cover open before
start of printing on paper
(print continuable).
*2
[1841]
Inner cover is open. Close the inner cover and press
[OK].
Close the inner cover, and press the OK
button.
Inner cover open during
printing on paper (print
NOT continuable).
*2
[1846]
Close the inner cover, and press the OK
button to clear the error. The paper being
printed at error occurrence will be ejected
without printing the remaining data for the
ejected paper, then printing will resume from
the next page.
Inner cover open before
start of printing on paper
(print continuable).
*1
[1851]
Close the inner cover, and press the OK
button.
Inner cover open during
printing on paper (print
[1856]
Close the inner cover, and press the OK
button to clear the error. The paper being
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