Canon MultiPASS F20 MultiPASS F20 Basic Guide - Page 81

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Printout is rubbed or stained. P 1. Is the paper thickness lever set correctly? When you print documents that contain large quantities of ink such as documents with a lot of detail, the paper may curl and rub. Move the paper thickness lever to the right ( p. 3-6). P 2. Does the paper stack exceed the paper limit mark (t| ) or exceed the capacity of the multipurpose tray? If so, reduce the amount of paper. 3. Are you printing outside the printable area? Change the margin settings in the application to keep the document within the recommended printable area. 4. Is intensity set too high? The paper may curl or rub if intensity is set too high in the printer driver. In the Properties dialog box, on the Main tab, click [Manual] in Color Adjustment, then click [Set]. In the Manual Color Adjustment dialog box, reduce the intensity with the Intensity slider. P 5. Are you using recommended print media? For recommended print media, see p. 3-1. P 6. Are you printing on the wrong side of the paper? Some papers have a "right" side for printing. Turn the paper over and try printing again. There are also types of paper such as Photo Paper Pro that can only be printed on one side. P 7. Borderless printing Check the print media. For borderless printing, the quality of the printout at the top and bottom edges of the paper may deteriorate or the printout may be stained. If the printout is dirty even on recommended print media, move the paper thickness lever to the right ( p. 3-6). Copying problems See below if you are having problems copying. 10 For printing-related problems, see the items marked with P in Problems printing from your computer, p. 10-3. Troubleshooting Cannot make a copy. 1. Is there anything displayed in the LCD? If nothing is displayed, see p. 10-10. 2. Is the Alarm light blinking? If it is blinking, see p. 10-12. 3. Is the document loaded correctly? Check that the document is loaded correctly on the platen glass ( p. 2-1). 4. See Paper does not feed properly on p. 10-4. 5. Print the nozzle check pattern ( Maintaining the printhead, p. 9-5). Paper comes out but there is nothing copied on it. 1. Is the document loaded correctly? The side to be copied should be face down on the platen glass. 2. Print the nozzle check pattern ( Maintaining the printhead, p. 9-5). Copy quality is poor. 1. Clean the platen glass and document cover ( p. 9-9). 2. Does the LCD show the correct type of print media loaded? If not, set the print media type ( p. 3-7). Chapter 10 Troubleshooting 10-5

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Chapter 10
Troubleshooting
10-5
10
Troubleshooting
±
Printout is rubbed or stained.
1.
Is the paper thickness lever set correctly?
When you print documents that contain large quantities of ink such as documents with a lot of
detail, the paper may curl and rub. Move the paper thickness lever to the right (
²
p. 3-6).
2.
Does the paper stack exceed the paper limit mark (
|
t
) or exceed the capacity of the multi-
purpose tray?
If so, reduce the amount of paper.
3.
Are you printing outside the printable area?
Change the margin settings in the application to keep the document within the recommended
printable area.
4.
Is intensity set too high?
The paper may curl or rub if intensity is set too high in the printer driver. In the Properties dialog
box, on the Main tab, click [Manual] in Color Adjustment, then click [Set]. In the Manual Color
Adjustment dialog box, reduce the intensity with the Intensity slider.
5.
Are you using recommended print media?
For recommended print media, see p. 3-1.
6.
Are you printing on the wrong side of the paper?
Some papers have a “right” side for printing. Turn the paper over and try printing again. There are
also types of paper such as Photo Paper Pro that can only be printed on one side.
7.
Borderless printing
Check the print media.
For borderless printing, the quality of the printout at the top and bottom edges of the paper may
deteriorate or the printout may be stained. If the printout is dirty even on recommended print
media, move the paper thickness lever to the right (
²
p. 3-6).
±
Copying problems
See below if you are having problems copying.
For printing-related problems, see the items marked with
in
Problems printing from
your computer
, p. 10-3.
±
Cannot make a copy.
1.
Is there anything displayed in the LCD?
If nothing is displayed, see p. 10-10.
2.
Is the Alarm light blinking?
If it is blinking, see p. 10-12.
3.
Is the document loaded correctly?
Check that the document is loaded correctly on the platen glass (
²
p. 2-1).
4.
See
Paper does not feed properly
on p. 10-4.
5.
Print the nozzle check pattern (
²
Maintaining the printhead
, p. 9-5).
±
Paper comes out but there is nothing copied on it.
1.
Is the document loaded correctly?
The side to be copied should be face down on the platen glass.
2.
Print the nozzle check pattern (
²
Maintaining the printhead
, p. 9-5).
±
Copy quality is poor.
1.
Clean the platen glass and document cover (
²
p. 9-9).
2.
Does the LCD show the correct type of print media loaded?
If not, set the print media type (
²
p. 3-7).
P
P
P
P
P
P