Canon PIXMA MP610 MP610 series Quick Start Guide - Page 82

The Print Result Not Satisfactory When Copying, Colors Are Uneven or Streaked - printer manual

Page 82 highlights

Cause Action Printing on thick paper. Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded paper, set the machine to prevent paper abrasion by using the Operation Panel on the machine or the printer driver.* * Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains enabled for all subsequent print jobs. z Setting with the Operation Panel on the machine From the HOME screen, select Settings, Device settings, and Print settings in this order, and then set Prevent paper abrasion to ON. For details, refer to "Changing the Machine Settings" in the User's Guide onscreen manual z Setting with the printer driver Refer to "Print Results Not Satisfactory" in the User's Guide on-screen manual. Printing graphics with the Intensity setting in the printer driver set too high. Especially if you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. When copying, refer to "Changing Intensity Setting" in the User's Guide onscreen manual and reduce the Intensity setting. Then try printing again. When printing from your computer, refer to "Print Results Not Satisfactory" in the User's Guide on-screen manual. Printing beyond the recommended printing area. If you are printing beyond the recommended printing area of your printing paper, the lower edge of the paper may become stained with ink. For details on recommended printing area, refer to "Printing Area" in the User's Guide on-screen manual. „ Colors Are Uneven or Streaked Cause Print Head nozzles are clogged. Print Head is misaligned. Action See "When Printing Becomes Faint or Colors Are Incorrect" on page 52 and perform any necessary maintenance operations. See "Automatic Print Head Alignment" on page 58 and perform Automatic Print Head Alignment. If this does not solve the problem, see "Manual Print Head Alignment" on page 59 and perform Manual Print Head Alignment. The Print Result Not Satisfactory When Copying Cause The original document is not loaded correctly. The original document is not loaded with the side to be copied faced down. The original document is a printout from this machine. The Platen Glass or the inner side of the Document Cover is dirty. Action Check that the original is loaded correctly on the Platen Glass. See "Loading Original Documents" on page 6. When loading the original on the Platen Glass, the side to be copied should be faced down. Print quality may be reduced if you copy a printout. Instead of copying a printout, print the original directly either from the digital camera, memory card, or your computer. Clean the Platen Glass and the inner side of the Document Cover. See "Cleaning the Exterior of the Machine" on page 63. If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 75. 78 Troubleshooting

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78
Troubleshooting
Colors Are Uneven or Streaked
The Print Result Not Satisfactory When Copying
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 75.
Printing on thick paper.
Selecting the
Prevent paper abrasion
setting will widen the clearance between
the Print Head and the loaded paper. If you notice abrasion even with the media
type set correctly to match the loaded paper, set the machine to prevent paper
abrasion by using the Operation Panel on the machine or the printer driver.*
*
Deactivate the
Prevent paper abrasion
setting once printing is complete. If
not, this setting remains enabled for all subsequent print jobs.
Setting with the Operation Panel on the machine
From the
HOME
screen, select
Settings
,
Device settings
, and
Print
settings
in this order, and then set
Prevent paper abrasion
to
ON
. For
details, refer to “Changing the Machine Settings” in the
User’s Guide
on-
screen manual
Setting with the printer driver
Refer to “Print Results Not Satisfactory” in the
User’s Guide
on-screen
manual.
Printing graphics with the
Intensity
setting in the printer driver set too high.
Especially if you are using plain paper to print images with high intensity, the
paper may absorb too much ink and become wavy, causing paper abrasion.
When copying, refer to “Changing Intensity Setting” in the
User’s Guide
on-
screen manual and reduce the
Intensity
setting. Then try printing again.
When printing from your computer, refer to “Print Results Not Satisfactory” in the
User’s Guide
on-screen manual.
Printing beyond the recommended
printing area.
If you are printing beyond the recommended printing area of your printing paper,
the lower edge of the paper may become stained with ink.
For details on recommended printing area, refer to “Printing Area” in the
User’s
Guide
on-screen manual.
Cause
Action
Print Head nozzles are clogged.
See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and
perform any necessary maintenance operations.
Print Head is misaligned.
See “Automatic Print Head Alignment” on page 58 and perform Automatic Print
Head Alignment. If this does not solve the problem, see “Manual Print Head
Alignment” on page 59 and perform Manual Print Head Alignment.
Cause
Action
The original document is not loaded
correctly.
Check that the original is loaded correctly on the Platen Glass.
See “Loading Original Documents” on page 6.
The original document is not loaded
with the side to be copied faced down.
When loading the original on the Platen Glass, the side to be copied should be
faced down.
The original document is a printout
from this machine.
Print quality may be reduced if you copy a printout.
Instead of copying a printout, print the original directly either from the digital
camera, memory card, or your computer.
The Platen Glass or the inner side of
the Document Cover is dirty.
Clean the Platen Glass and the inner side of the Document Cover.
See “Cleaning the Exterior of the Machine” on page 63.
Cause
Action