Canon PIXMA TS6320 TS6300 series User Manual - Page 292

• If problem is not resolved after performing print head cleaning twice: Perform print head deep cleaning. If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it from the power supply. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Check5 When using paper with one printable surface, check the correct printable side of the paper. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the cassette, load paper with the printable side facing down. Refer to the instruction manual supplied with the paper for detailed information on the printable side. • When copying, see also the sections below: Check6 Is platen glass dirty? Clean the platen glass. Cleaning Platen and Document Cover Check7 Make sure original is properly loaded on platen. When you load the original on the platen, load it with the side to be copied facing down. Loading Originals Check8 Is copy source a printed paper by printer? If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original. Print from the printer directly, or reprint from the computer if you can reprint from it. 292