Canon PIXMA iP6700D Quick Start Guide - Page 39

Cannot Connect to PC Properly - driver windows 8

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Cannot Connect to PC Properly Troubleshooting Problem Possible Cause Try This Printing Speed Is Slow/USB 2.0 HiSpeed Connection Does Not Work. Your environment is not fully compatible with USB 2.0. If your environment is not fully compatible with USB 2.0, the printer will operate at a lower speed provided under USB 1.1. Check the following to ensure that your PC environment supports USB 2.0 HiSpeed connection. The USB port on your PC supports USB 2.0 Hi-Speed connection. Both the USB cable and USB hub support USB 2.0 Hi-Speed connection. Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use the cable no longer than 3 meters. Your PC supports the USB 2.0 Hi-Speed connection. Obtain the latest version of the OS update program and install it on your PC. The USB 2.0 Hi-Speed driver operates properly. Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your PC. For details on checking the above, contact the maker of your computer, USB cable, or USB hub. When You Connect to a Computer Running Windows XP, the Screen Shows the Warning Message "Hispeed USB device plugged into non-hi-speed USB hub" or "This device can perform faster". Your environment is not fully compatible with USB 2.0. See "Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work." above. 35

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Troubleshooting
35
Cannot Connect to PC Properly
Problem
Possible Cause
Try This
Printing Speed Is
Slow/USB 2.0 Hi-
Speed
Connection Does
Not Work.
Your environment is
not fully compatible
with USB 2.0.
If your environment is not fully compatible with USB 2.0, the printer will operate at
a lower speed provided under USB 1.1.
Check the following to ensure that your PC environment supports USB 2.0 Hi-
Speed connection.
±
The USB port on your PC supports USB 2.0 Hi-Speed connection.
±
Both the USB cable and USB hub support USB 2.0 Hi-Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. You are recommended to use
the cable no longer than 3 meters.
±
Your PC supports the USB 2.0 Hi-Speed connection.
Obtain the latest version of the OS update program and install it on your PC.
±
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver and install it on your
PC.
For details on checking the above, contact the maker of your
computer, USB cable, or USB hub.
When You
Connect to a
Computer
Running
Windows XP, the
Screen Shows
the Warning
Message “Hi-
speed USB
device plugged
into non-hi-speed
USB hub” or
“This device can
perform faster”.
Your environment is
not fully compatible
with USB 2.0.
See “Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.
Printing Speed Is Slow/USB 2.0 Hi-Speed Connection Does Not Work.”
above.