Canon PowerShot A20 Software Starter Guide DC SD Ver.4 - Page 57
What to Do if Your Camera Model Name Is Not in the Scanners
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Windows 53 If your camera name appears in the Scanners and Cameras Properties window, use the following procedures to delete it. Windows 98/2000 - Select the name of your camera and click the [Remove] button. Windows Me - Select the name of your camera, right-click the mouse and select [Remove]. Then follow the procedures described in Step 3 and after in P.53. What to Do if Your Camera Model Name Is Not in the "Scanners and Cameras Properties" Device List or if the [Scanners and Cameras] Icon Is Not in the Control Panel Windows 98 / Windows Me 1. Double-click the [System] icon in the Control Panel and check the [Device Manager] tab. 1. Double-click the [System] icon in the Control Panel. 2. Click the [Device Manager] tab. 2. Check the [Other devices] or [Imaging Devices] categories for an item corresponding to your camera model. Delete it with the following procedures. 1. Select the item corresponding to your camera model and click the [Remove] button. 2. Click the [OK] button in the confirmation dialog. 3. Click the [OK] button to close the "System Properties" dialog. 3a. If you installed the software with the installer, then connected the camera to the computer and installed the USB Driver: Click the [Start] menu and select [Programs], [Canon Utilities], [Digital Camera USB Driver] and [USB Driver Uninstall]. The uninstallation process is complete. 3b. If you connected the camera to the computer with the USB interface and installed the USB Driver before installing the software with the installer: Follow the procedures from Step 4 below.