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Canon REALiS WUX500 Pro AV MULTIMEDIA PROJECTOR WUX500 Users Manual - Page 180

Troubleshooting, LED Indicator Details

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Troubleshooting LED Indicator Details When there is a problem with the projector, the LED indicator on the side of the projector illuminates or flashes continuously after the projector is turned off. • Wait until the cooling fan stops and disconnect the power plug from the electrical outlet before dealing with the problem. LED indicator status Meaning Cause and countermeasure WARNING and TEMP are lit. Temperature abnormality The temperature inside the projector is too high for some reason or the outside air temperature is higher than the operating range. If the problem is inside the projector, check whether the projector is installed and operating normally, unplug the projector from the power outlet to cool down the projector interior and then restart projection. If the air intake or exhaust vent is blocked, remove the obstacle. If the air filter is clogged, clean or replace it. (P158, P160) If the same warning occurs again, there may be a malfunction in the projector. Contact the Canon Customer Support Center. WARNING and Faulty lamp LAMP are lit. The lamp does not illuminate. If the lamp does not illuminate, replace it. If the same warning occurs again, there may be a malfunction in the lamp drive circuit. Contact the Canon Customer Support Center. WARNING Faulty lamp flashes 3 times, cover LAMP is lit. The lamp cover is open. Unplug the projector from the power outlet, then install the lamp cover correctly and turn on the projector again. If the lamp cover has been installed properly, there may be a malfunction in the lamp cover detection switch. Contact the Canon Customer Support Center. WARNING (only) flashes 4 times repeatedly. Faulty cooling fan There may be a malfunction in the cooling fan or another component. Unplug the projector from the electrical outlet, then plug it back into the outlet and turn on the projector again. Contact the Canon Customer Support Center if the same warning occurs again. WARNING (only) flashes 5 times repeatedly. Faulty power supply Abnormal voltage is applied to some parts in the power supply or another failure may have occurred. Unplug the projector from the electrical outlet, then plug it back into the outlet and turn on the projector again. Contact the Canon Customer Support Center if the same warning occurs again. 180

Section	Page
To Start Menu	2
Table of Contents	3
Safety Instructions	5
Safety Precautions	6
CAUTION ON HANGING FROM THE CEILING	6
READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE.	7
AC Power Cord Requirement	9
Federal Communication Commission Notice	10
Precautions for Use	12
Installation and Handling Precautions	13
Precautions on the Lamp	14
Precautions for the Batteries of the Remote Control	15
For Safe Use	17
Before Installation	18
Precautions When Carrying/Shipping the Projector	18
Precautions for Installation	18
When Using Mounted on the Ceiling	20
Install Facing in the Correct Direction	21
Open Source Software	23
Software under the GNU General Public License Version 2	23
Before Use	24
Projector Highlights	24
Included Accessories	26
Attaching the Lens Cap	26
Part Names	27
Projector	27
Front Side	27
Rear Side	27
Projection Lens	28
Side Control	28
LED Indicators	29
LED Indicator Displays	30
Input Terminal	31
Remote Control	32
Preparing the Remote Control	34
Installing Remote Control Batteries	34
Remote Control Operating Range	35
Using an Optional Wired Remote (RS-RC05)	35
Basic Guide	37
Installation Procedure	38
Setting Up the Projector	38
Positioning the Projector in Front of the Screen	38
Floor Installation	38
Installation Tilted Upward	38
Installation on High Surfaces	39
Ceiling Mounting or Rear Projection	40
Relationship between Projecting Distance and Image Size	41
Lens Shift Function	41
Amount of Lens Shift	41
Connection Procedure	43
Connecting a Computer	43
Connecting AV Equipment	45
Plugging the Projector In	46
Projection Procedure	47
Step 1 Turn the Projector On	47
When the Language Selection Screen Appears	48
When the Password Input Screen Appears	48
When “No signal” Appears	48
When Notebook Computer Screen Does Not Appear	48
Adjusting Image	48
Changing Notebook Computer Screen Output	49
Turning on External Monitor Output	49
Step 2 Select an Input Signal	50
Step 3 Adjust the Image	51
Windows 8	51
Windows 7	51
Windows Vista	52
Mac OS X	52
Adjusting Image Focus	53
Adjusting Image Size	53
Adjusting the Image Position	53
Step 4 Select an Aspect Ratio (Screen Aspect) Matching the Screen	54
Step 5 Adjusting Keystone Distortion	58
Horizontal/Vertical Keystone Correction	58
Corner Adjustment	59
Resetting the Keystone Adjustment	60
Step 6 Select the Image Quality (Image Mode)	61
Selecting an Image Mode	62
Step 7 Turn the Projector Off	62
Convenient Features	63
Advanced Guide	65
Using Menus	66
Menu Configuration	66
Basic Menu Operations	67
Menu Description	69
Input settings	69
Image adjustment	76
Install settings	83
System settings	92
Network settings	105
Wireless LAN (Wi-Fi)	108
Countries and Regions Where Wireless LAN Use Is Permitted	108
Model Number	108
Completing Projector Settings	110
Completing Computer Settings	120
Windows 8 / 8.1	120
Windows 7	121
Windows Vista	121
Mac OS X	122
Resetting the IP Address Setting of the Computer	122
Displaying the Network Configuration Screen	122
Network Setting	124
Error Notification Mails	137
Checking Projector Information	140
Advanced Projection	142
Projecting Images on a USB Flash Drive	142
Description of USB File Browser	144
Selecting an Image for Projection	145
Selecting a Drive	145
Selecting a Folder	145
Selecting an Image File for Projection	145
Changing the View	145
Operating the Projected Image	145
Running a Slideshow of Data Saved in a USB Flash Memory	146
Creating an Image File Folder	146
Setting a Slideshow Interval	146
Using PC-Free Multi Projection	147
Preparing for Projection	147
Split-Screen Display	150
Projecting from Multiple Projectors at Once (Edge Blending)	151
Basic Instructions	151
Color Adjustment	152
Black Level Adjustment	152
Smoother Overlapping Areas	153
Corner Adjustment	154
Other Information	157
Maintenance	158
Cleaning the Projector and the Air Filter	158
Cleaning the Air Filter	158
Replacing the Air Filter	160
Replacing the Lamp	161
Replacement Lamp	163
Lamp Replacement Procedure	164
If the Lamp Cover Comes Off	166
Product Specifications	167
Relationship between Aspect and Screen Aspect	167
When projecting at the original aspect ratio on a 16:10 screen	167
When projecting at the original aspect ratio on a 16:9 screen	168
When projecting at the original aspect ratio on a 4:3 screen	168
When projecting to fill a 16:10 screen	169
When projecting to fill a 16:9 screen	169
When projecting to fill a 4:3 screen	170
Displayed Test Patterns	171
Supported Signal Types	172
Projector	174
Remote Control	176
External View	176
ANALOG PC-2 / COMPONENT Terminal	177
Service Port (CONTROL)	177
Troubleshooting	180
LED Indicator Details	180
Symptoms and Solutions	181
You Cannot Turn on the Projector	181
You Cannot Project an Image from the Projector	182
There is no Sound	183
The Projected Image Is Blurred	184
You Cannot Project an Image Appropriately	185
The Projector Power Turns Off	185
You Cannot Operate the Remote Control	186
Index	187

Match case Limit results 1 per page

180

Troubleshooting

LED Indicator Details

When there is a problem with the projector, the LED indicator on the side of the

projector illuminates or flashes continuously after the projector is turned off.

•

Wait until the cooling fan stops and disconnect the power plug from the electrical outlet before

dealing with the problem.

LED indicator

status

Meaning

Cause and countermeasure

WARNING and

TEMP are lit.

Temperature

abnormality

The temperature inside the projector is too high for

some reason or the outside air temperature is

higher than the operating range. If the problem is

inside the projector, check whether the projector is

installed and operating normally, unplug the

projector from the power outlet to cool down the

projector interior and then restart projection. If the

air intake or exhaust vent is blocked, remove the

obstacle. If the air filter is clogged, clean or replace

it. (

P158

P160

) If the same warning occurs again,

there may be a malfunction in the projector.

Contact the Canon Customer Support Center.

WARNING and

LAMP are lit.

Faulty lamp

The lamp does not illuminate. If the lamp does

not illuminate, replace it. If the same warning

occurs again, there may be a malfunction in the

lamp drive circuit. Contact the Canon Customer

Support Center.

WARNING

flashes 3 times,

LAMP is lit.

Faulty lamp

cover

The lamp cover is open. Unplug the projector

from the power outlet, then install the lamp cover

correctly and turn on the projector again.

If the lamp cover has been installed properly,

there may be a malfunction in the lamp cover

detection switch. Contact the Canon Customer

Support Center.

WARNING

(only) flashes 4

times

repeatedly.

Faulty

cooling fan

There may be a malfunction in the cooling fan or

another component. Unplug the projector from

the electrical outlet, then plug it back into the

outlet and turn on the projector again. Contact

the Canon Customer Support Center if the same

warning occurs again.

WARNING

(only) flashes 5

times

repeatedly.

Faulty power

supply

Abnormal voltage is applied to some parts in the

power supply or another failure may have

occurred. Unplug the projector from the electrical

outlet, then plug it back into the outlet and turn on

the projector again. Contact the Canon Customer

Support Center if the same warning occurs

again.