Canon SELPHY CP760 SELPHY CP760 Printing Guide - Page 24

Cannot Print (continued from previous page) Printing from Cameras • Is the printer connected to the camera correctly? (p.15) • Does the firmware of the Canon-brand camera support the printer? • Does the camera battery have sufficient charge? Replace the battery with a fully charged (or new) battery, or use the compact power adapter for the camera. Printing from Computers • Did you install the printer driver according to the correct procedures? (p. 18) • Is the printer connected directly to a port on the computer with the USB cable? The printer may not operate correctly if it is connected to a USB hub. Problems Exclusive to Windows • Is the printer set to offline? Right-click the printer icon and cancel the offline setting. Problems Exclusive to Macintosh • Is the printer registered on the Printer List? (p. 18) Image Does Not Appear When Memory Card Is Inserted • Is the memory card inserted all the way into the slot with the label facing upward? (p. 8) • Do the image files conform to the Design rule for Camera File system? • Have you inserted the memory card directly into the card slot without first inserting the card into the adapter? (p. 7) Some memory cards require a specific adapter. Cannot Print the Date Printing from Memory Cards • Is the date imprint option set? (p. 12) If you are using DPOF printing, the date imprint settings are configured on the device used for the DPOF settings. Printing from mobile phones • When using Bluetooth, the date will not be printed. Printing from Cameras • Is the date imprint option set to [Off] on the camera? Set the date imprint option to [On] on the camera. However, if the setting is [Default], the date imprint settings of the printer will be used. Cannot Print Cleanly • Is the ink sheet or paper dirty? • Is dirt lodged within the printer? (p. 21) • Has condensation formed within the printer? Leave it to dry at room temperature for a while. • Is the printer placed near a device with a strong electromagnetic or magnetic field? Electromagnetic waves from video game devices or strong magnetism from speakers may distort images. Set it at least 1 meter (3 ft.) apart. Colors on the Computer Display and the Print Are Different • Color generation methods are different for computer displays and printers. Moreover, the variance may be attributable to the environment in which the display is viewed (color and strength of the light), or to the display's color adjustment settings. 24