Canon i560 Series i560 Quick Start Guide - Page 48

Troubleshooting - troubleshooting guide

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Troubleshooting Troubleshooting Troubleshooting usually falls into one of the following categories. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section. • "Cannot Install the Printer Driver" on page 47 • "Print Quality is Poor or Contains Errors" on page 48 • "Troubleshooting Printer Hardware" on page 50 • "Paper Does Not Feed Properly" on page 51 • "Handling Error Messages" on page 52 • "An Error Message Appears on the Screen" on page 53 • "Cannot Print Properly from the Digital Camera" on page 55 Note If you encounter any problem during installation or operation of your printer, quickly scan all topics to find a solution. If the problem persists, contact the Customer Care Center at (757)413-2848. A TDD service (telephone device for the deaf) is also available at (866)251-3752. When an Error Occurs The BJ Status Monitor opens and displays a message. Take the appropriate action described in the message. The message may vary depending on your operating system. z When using Windows Me, Windows 98 or Windows 95, click the Guide tab and follow the on-screen instructions. 46

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Troubleshooting
46
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems. Refer to the
User's Guide
for additional
information on topics not covered in this section.
•"
Cannot Install the Printer Driver
" on page 47
•"
Print Quality is Poor or Contains Errors
" on page 48
•"
Troubleshooting Printer Hardware
" on page 50
•"
Paper Does Not Feed Properly
" on page 51
•"
Handling Error Messages
" on page 52
•"
An Error Message Appears on the Screen
" on page 53
•"
Cannot Print Properly from the Digital Camera
" on page 55
Note
If you encounter any problem during installation or operation of your
printer, quickly scan all topics to find a solution. If the problem persists,
contact the Customer Care Center at (757)413-2848. A TDD service
(telephone device for the deaf) is also available at (866)251-3752.
When an Error Occurs
The BJ Status Monitor opens and displays a message. Take the
appropriate action described in the message.
The message may vary depending on your operating system.
When using Windows Me, Windows 98 or Windows 95, click the
Guide
tab and follow the on-screen instructions.