Contents
Contents
�x
Troubleshooting
616
Frequently Asked Quest�ons
.........................................................................
616
Frequently Asked Quest�ons
...................................................................................................
616
Problems Regard�ng Paper
..........................................................................
619
Clear�ng Jammed Roll Paper
..................................................................................................
619
Clear�ng a Jammed Sheet
.......................................................................................................
623
Troubleshoot�ng When Paper Jams are not Found
.................................................................
625
Roll paper cannot be �nserted �nto the Paper Feed Slot
..........................................................
627
Cannot Load Sheets
................................................................................................................
627
Paper �s not cut stra�ght
...........................................................................................................
627
Paper �s not cut
.......................................................................................................................
627
The Med�a Take-up Un�t Cont�nues Rotat�ng
...........................................................................
628
Pr�nt�ng does not start
...................................................................................
629
The Data lamp on the Control Panel does not l�ght up
............................................................
629
The pr�nter does not respond even �f pr�nt jobs are sent
.........................................................
629
The display screen indicates the system is filling with ink
.......................................................
629
The pr�nter stops dur�ng a pr�nt job
...............................................................
630
An error message �s shown on the D�splay Screen
.................................................................
630
The pr�nter ejects blank, unpr�nted paper
................................................................................
630
The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng)
...........................
630
Problems w�th the pr�nt�ng qual�ty
.................................................................
631
Pr�nt�ng �s fa�nt
.........................................................................................................................
631
Paper rubs aga�nst the pr�nthead
............................................................................................
632
The edges of the paper are d�rty
.............................................................................................
633
The surface of the paper �s d�rty
..............................................................................................
634
The back s�de of the paper �s d�rty
..........................................................................................
634
Pr�nted colors are �naccurate
...................................................................................................
635
Band�ng �n d�fferent colors occurs
...........................................................................................
636
Colors �n pr�nted �mages are uneven
.......................................................................................
637
Image Edges are Blurred or Wh�te Band�ng Occurs
...............................................................
638
Sett�ng the Blue Sw�tch on the Platen
.....................................................................................
639
The contrast becomes uneven dur�ng pr�nt�ng
........................................................................
641
The length of pr�nted �mages �s �naccurate
..............................................................................
641
Documents are pr�nted crooked
..............................................................................................
641
Documents are pr�nted �n monochrome
..................................................................................
642
L�ne th�ckness �s not un�form
...................................................................................................
642
L�nes are m�sal�gned
...............................................................................................................
643
Problems w�th the pr�nt�ng qual�ty caused by the type of paper
..............................................
643
Cannot pr�nt over a network
..........................................................................
644
Cannot connect the pr�nter to the network
..............................................................................
644
Configuring the Communication Mode Manually
.....................................................................
645
Cannot pr�nt over a TCP/IP network
........................................................................................
646
Cannot pr�nt over a NetWare network
.....................................................................................
646
Cannot pr�nt over AppleTalk or Bonjour networks
...................................................................
647