Troubleshooting
HP-GL/2 jobs are printed 6 mm larger than
specified
............................................................................................
600
HP-GL/2 jobs are printed at maximum size, even if a standard size is
specified
........................................
600
HP-GL/2 printing takes a long time
..................................................................................................................................
600
Replotting with HP-GL/2 jobs is not possible
. .............................................................................................................
600
The printer stops when printing a HP-GL/2 job (the carriage stops moving)
...............................................
600
Other problems
601
The Ink Tank Cover has become detached from the printer
................................................................................
601
The printer does not go on
..................................................................................................................................................
601
If the Printer Makes a Strange Sound
.............................................................................................................................
601
Messages advising to check the maintenance cartridge are not cleared
.......................................................
602
The printer consumes a lot of ink
.....................................................................................................................................
602
Ink Level Detection
..................................................................................................................................................................
602
Error Message
Error Message
605
Error Messages
606
Messages regarding paper
608
Paper mismatch
........................................................................................................................................................................
608
MediaType Mismatch
..............................................................................................................................................................
608
The paper is too small
. ...........................................................................................................................................................
609
The paper is too small
. ...........................................................................................................................................................
609
PaprWidth Mismatch
...............................................................................................................................................................
610
Paper size not detected
. ........................................................................................................................................................
610
Insufficient
paper for job
.......................................................................................................................................................
611
This paper cannot be used
. .................................................................................................................................................
611
Roll printing is selected
. .........................................................................................................................................................
611
Roll printing is selected, but sheets are loaded
. .........................................................................................................
612
The roll is empty
. ......................................................................................................................................................................
612
Sheet printing is selected
. ....................................................................................................................................................
612
Regular printing is selected, but a roll is loaded
. ........................................................................................................
612
Paper jam
.....................................................................................................................................................................................
613
Paper is crooked
. ......................................................................................................................................................................
613
Paper not aligned with right guide
. ...................................................................................................................................
614
Cannot detect papr
.................................................................................................................................................................
614
Leading edge detection error
. .............................................................................................................................................
614
Paper cutting failed
. ................................................................................................................................................................
614
End of paper feed
. ...................................................................................................................................................................
615
Rel lever is in wrong position
. .............................................................................................................................................
615
Borderless printng not possible
. ........................................................................................................................................
615
Paper position not suitable for borderless printing
. .................................................................................................
616
Roll paper is not securely in contact with roll holder
. ...............................................................................................
616
Messages regarding ink
617
Ink
insufficient.
...........................................................................................................................................................................
617
No ink left
. ...................................................................................................................................................................................
617
Remaining level of the ink cannot be correctly detected. Check ink tank
. .....................................................
617
Cannot detect ink level correctly. Close tank cover
. .................................................................................................
617
Close Ink Tank Cover
..............................................................................................................................................................
618
Ink tank is empty
. .....................................................................................................................................................................
618
Not much ink is left
. ................................................................................................................................................................
618
Check if ink tank is set, and its color and direction
. .................................................................................................
618
The following ink tanks cannot be recognized
. ...........................................................................................................
618
Wrong ink tank
. .........................................................................................................................................................................
618
Do not pull out ink tank
. ........................................................................................................................................................
618
Messages regarding printing or adjustment
619
Cannot adjust paper feed
. ....................................................................................................................................................
619
12