Cisco ASR1004-20G-SEC/K9 Software Guide - Page 240
Sending the Output of a Command to Cisco or an E-Mail Address, SUMMARY STEPS, DETAILED STEPS, Example
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How to Configure Call Home Chapter 7 Configuring Call Home To submit a request for analysis and report information from the Cisco Output Interpreter tool, complete the following steps: SUMMARY STEPS 1. call-home request output-analysis "show-command" [profile name] [ccoid user-id] 2. call-home request {config-sanity | bugs-list | command-reference | product-advisory} [profile name] [ccoid user-id] DETAILED STEPS Step 1 Command or Action call-home request output-analysis "show-command" [profile name] [ccoid user-id] Purpose Sends the output of the specified show command for analysis. The show command must be contained in quotes (""). Step 2 Example: Router# call-home request output-analysis "show diag" profile TG call-home request {config-sanity | bugs-list | command-reference | product-advisory} [profile name] [ccoid user-id] Example: Router# call-home request config-sanity profile TG Sends the output of a predetermined set of commands, such as the show running-config all and show version commands, for analysis. In addition, the call home request product-advisory subcommand includes all inventory alert group commands. The keyword specified after the call-home request command specifies the type of report requested. Example The following example shows a request for analysis of a user-specified show command: Router# call-home request output-analysis "show diag" profile TG Sending the Output of a Command to Cisco or an E-Mail Address You can use the call-home send command to execute a CLI command and e-mail the command output to Cisco or to an e-mail address that you specify. Note the following guidelines when sending the output of a command: • The specified CLI command can be any run command, including commands for all modules. The command must be contained in quotes (""). • If an e-mail address is specified, the command output is sent to that address. If no e-mail address is specified, the output is sent to the Cisco TAC ([email protected]). The e-mail is sent in long text format with the service number, if specified, in the subject line. • The service number is required only if no e-mail address is specified, or if a Cisco TAC e-mail address is specified. 7-24 Cisco ASR 1000 Series Aggregation Services Routers Software Configuration Guide OL-16506-10