Cisco IE-3000-8TC Getting Started Guide - Page 25

In Case of Difficulty, Troubleshooting Express Setup

Page 25 highlights

Cisco IE 3000 Switch Getting Started Guide In Case of Difficulty See these sections if you have difficulty setting up your switch: • Troubleshooting Express Setup, page 25 • Resetting the Switch, page 26 • Accessing Online Help, page 27 • For More Information, page 27 Troubleshooting Express Setup Help with the initial switch configuration is provided here. For additional assistance, see the online documentation at Cisco.com. Checklist Recommendation Was the SETUP LED blinking If no, or you are not sure, restart the switch. Make sure that the when you pressed the Express Setup SETUP LED is blinking when you press the Express Setup button? button. Did you connect your PC to the wrong switch port? Verify that you are connected to the switch port with the blinking LED. Did you start a browser session on If yes, or you are not sure, restart the switch, and repeat the your PC before the SETUP LED Express Setup procedure. was solid green? Did you start a browser session on If the window does not appear, enter a URL in your browser, such your PC and the set-up page did not as Cisco.com or another well-known website. appear? Did you have a pop-up blocker running on your PC when you connected to the switch port? If yes, disconnect the cable from the switch port, disable the pop-up blocker, press the Express Setup button, and reconnect the cable to the blinking Ethernet port. Did you have proxy settings enabled in your browser software when you connected to the switch port? If yes, disconnect the cable from the switch port, disable the proxy settings, press the Express Setup button, and reconnect the cable to the blinking Ethernet port. OL-16234-01 Cisco IE 3000 Switch Getting Started Guide 25

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25
Cisco IE 3000 Switch Getting Started Guide
OL-16234-01
Cisco IE 3000 Switch Getting Started Guide
In Case of Difficulty
See these sections if you have difficulty setting up your switch:
Troubleshooting Express Setup, page 25
Resetting the Switch, page 26
Accessing Online Help, page 27
For More Information, page 27
Troubleshooting Express Setup
Help with the initial switch configuration is provided here. For additional
assistance, see the online documentation at Cisco.com.
Checklist
Recommendation
Was the SETUP LED blinking
when you pressed the Express Setup
button?
If no, or you are not sure, restart the switch. Make sure that the
SETUP LED is blinking when you press the Express Setup
button.
Did you connect your PC to the
wrong switch port?
Verify that you are connected to the switch port with the blinking
LED.
Did you start a browser session on
your PC before the SETUP LED
was solid green?
If yes, or you are not sure, restart the switch, and repeat the
Express Setup procedure.
Did you start a browser session on
your PC and the set-up page did not
appear?
If the window does not appear, enter a URL in your browser, such
as
Cisco.com
or another well-known website.
Did you have a pop-up blocker
running on your PC when you
connected to the switch port?
If yes, disconnect the cable from the switch port, disable the
pop-up blocker, press the Express Setup button, and reconnect
the cable to the blinking Ethernet port.
Did you have proxy settings
enabled in your browser software
when you connected to the switch
port?
If yes, disconnect the cable from the switch port, disable the
proxy settings, press the Express Setup button, and reconnect the
cable to the blinking Ethernet port.