Cobra XRS 9370 XRS9370_MANL - Page 14

Warranty Warranty Limited 1-Year Warranty • For Products Purchased in the U.S.A. Cobra Electronics Corporation warrants that its Cobra Radar/Laser Detectors, and the component parts thereof, will be free of defects in workmanship and materials for a period of one year from the date of first consumer purchase. This warranty may be enforced by the first consumer purchaser, provided that the product is utilized within the U.S.A. Cobra will, without charge, repair or replace, at its option, defective Radar/Laser Detectors, products or component parts upon delivery to the Cobra Factory Service Department, accompanied by proof of the date of first consumer purchase, such as a duplicated copy of a sales receipt. You must pay any initial shipping charges required to ship the product for warranty service, but the return charges will be at Cobra's expense, if the product is repaired or replaced under warranty. This warranty gives you specific rights, and you may also have other rights which vary from state to state. Exclusions: This limited warranty does not apply: 1. To any product damaged by accident. 2. In the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs. 3. If the serial number has been altered, defaced or removed. 4. If the owner of the product resides outside the U.S.A. All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited in duration to the length of this warranty. Cobra shall not be liable for any incidental, consequential or other damages; including, without limitation, damages resulting from loss of use or cost of installation. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. 22 English Product Service Customer Assistance Product Service • For any questions about operating or installing this new Cobra product, or if parts are missing...PLEASE CALL COBRA FIRST...do not return this product to the store. See customer assistance on page A1. If this product should require factory service, please call Cobra first at 773-889-3087 BEFORE sending the product. This will ensure the fastest turnaround time on any repair. If Cobra asks that the product be sent to its factory, the following must be furnished to have the product serviced and returned: 1. Send the complete unit, including power cord. (It is not necessary to include the mounting bracket.) 2. For warranty repair, enclose some form of proof-of-purchase, such as a photocopy or carbon copy of a sales receipt. If you send the original receipt, it cannot be returned. 3. Enclose a typed or clearly written description of the problem you are having with your unit, plus the name and address where you want the unit returned. 4. Pack the unit securely to prevent damage during transit. If possible, use the original packing materials. 5. Ship prepaid and insured using a traceable carrier such as United Parcel Service (UPS), Federal Express or Insured Priority mail with delivery confirmation. Ship to: Cobra Factory Service, Cobra Electronics Corporation, 6500 West Cortland Street, Chicago, IL 60707 U.S.A. 6. Please allow three to four weeks before contacting us about the status of your service. Call 773-889-3087 for assistance. If your unit is under warranty, it will either be repaired or replaced upon receipt, depending on the model. If your unit is out of warranty, you will receive a letter informing you of the repair or replacement charge. Nothing Comes Close to a Cobra® 23