Coby DP240C Instruction Manual - Page 29

Troubleshooting If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address COBY Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 Email [email protected] Web www.cobyusa.com Phone 800-727-3592: 718-416-3197: Weekdays 8:00AM-11:00PM EST Weekends 9:00AM-5:30PM EST Weekdays 8:00AM-5:30PM EST The player does not turn on.  Ensure that the player is fully charged. Try charging the player overnight.  Reset the player (use a paper clip to press the Reset button on the rear of the player) and try again. The buttons do not work.  Ensure that the player is fully charged. Try charging the player overnight.  Reset the player (use a paper clip to press the Reset button on the rear of the player) and try again. www.cobyusa.com Page 29