Compaq Armada e500 Compaq Armada E500 and Armada V300 Series Maintenance and S - Page 57
Table 2-10, Solving Compact Disc and DVD-ROM Problems
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Table 2-10 Solving Compact Disc and DVD-ROM Problems Problem Possible Cause Solution Drive cannot read a disc Disc is not properly seated in the drive. Open the loading tray, insert the disc, then close the tray. Disc is loaded in the loading tray upside down. Open the loading tray, turn over the disc (label facing up), then close the tray. Disc has a scratch Insert a different disc. on its surface. CD-ROM drive or DVD-ROM drive is not detected by the computer. Drive is not connected properly. If you are running a version of Windows that was preinstalled by Compaq, remove the drive from the MultiBay and reinsert it. If you are running a version of Windows that was not preinstalled by Compaq, turn off the computer. Then remove the drive from the MultiBay and reinsert it. 2-22 Troubleshooting