Compaq Armada m700 Getting Started and Troubleshooting: Compaq Armada M700 Ser - Page 46

Solving CD Drive/DVD-ROM Drive Problems, Writer: Karen Williams, Saved by: Karen Williams

Page 46 highlights

Solving CD Drive/DVD-ROM Drive Problems Problem Possible Cause Solution Drive cannot read a disc. Disc is not properly seated in the drive. Open the loading tray, insert the disc, then close the tray. Disc is loaded in the loading tray upside down. Open the loading tray, turn over the disc (label facing up), then close the tray. Disc has a scratch on its Insert a different disc. surface. CD drive or Drive is not connected DVD-ROM drive properly. is not detected by the computer. If you are running a version of Windows that was preinstalled by Compaq, remove the drive from the MultiBay and reinsert it. If you are running a version of Windows that was not preinstalled by Compaq, turn off the computer. Then remove the drive from the MultiBay and reinsert it. Troubleshooting 5-7 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM Part Number: 168894-001 File name: cH05.doc

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65

Troubleshooting
5-7
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams
Saved by: Karen Williams
Saved date: 05/23/00 11:51 AM
Part Number: 168894-001
File name: cH05.doc
Solving CD Drive/DVD-ROM Drive Problems
Problem
Possible Cause
Solution
Drive cannot
read a disc.
Disc is not properly
seated in the drive.
Open the loading tray,
insert the disc, then close
the tray.
Disc is loaded in the
loading tray upside down.
Open the loading tray,
turn over the disc (label
facing up), then close the
tray.
Disc has a scratch on its
surface.
Insert a different disc.
CD drive or
DVD-ROM drive
is not detected
by the computer.
Drive is not connected
properly.
If you are running a
version of Windows that
was preinstalled by
Compaq, remove the
drive from the MultiBay
and reinsert it.
If you are running a
version of Windows that
was not preinstalled by
Compaq, turn off the
computer. Then remove
the drive from the
MultiBay and reinsert it.