Compaq Armada m700 Getting Started and Troubleshooting: Compaq Armada M700 Ser - Page 49

Solving Infrared Problems, the Device Manager. If

Page 49 highlights

Problem Cannot communicate with another computer. Solving Infrared Problems Possible Cause Solution The appropriate software is not running on both computers. Install the appropriate software on the second device, start the second device, and start the program on both computers. The other computer does not have an IrDAcompliant infrared port. Your Compaq computer uses the IrDA communications protocol. Communication between infrared devices must use the same communications protocol. Check the manufacturer's instructions for connecting with infrared devices or try connecting with a device you know to be IrDA-compliant. The pathway between the Remove the obstruction, infrared ports is align the infrared ports to obstructed, one port is within 30 degrees, and more than 30 degrees position computers within (plus or minus 15 1.5 feet (about 0.5 meter) degrees off the center of each other. line) from the other, or the ports are more than one meter apart. There is an interrupt request (IRQ) conflict. Check for IRQ conflicts in the Device Manager. If two devices have the same IRQ address, reassign one of the devices. There is a baud rate conflict. Select the same baud rate for both computers. There is a conflict with the # bits. Select the same # bits setting for both computers. There is a stop byte conflict. Select the same stop byte for both computers. There is a parity conflict. Select the same parity setting for both computers. Continued 5-10 Troubleshooting COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM Part Number: 168894-001 File name: cH05.doc

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5-10
Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams
Saved by: Karen Williams
Saved date: 05/23/00 11:51 AM
Part Number: 168894-001
File name: cH05.doc
Solving Infrared Problems
Problem
Possible Cause
Solution
Cannot
communicate
with another
computer.
The appropriate software
is not running on both
computers.
Install the appropriate
software on the second
device, start the second
device, and start the
program on both
computers.
The other computer
does not have an IrDA-
compliant infrared port.
Your Compaq computer
uses the IrDA
communications protocol.
Communication between
infrared devices must use
the same
communications protocol.
Check the manufacturer’s
instructions for
connecting with infrared
devices or try connecting
with a device you know to
be IrDA-compliant.
The pathway between the
infrared ports is
obstructed, one port is
more than 30 degrees
(plus or minus 15
degrees off the center
line) from the other, or
the ports are more than
one meter apart.
Remove the obstruction,
align the infrared ports to
within 30 degrees, and
position computers within
1.5 feet (about 0.5 meter)
of each other.
There is an interrupt
request (IRQ) conflict.
Check for IRQ conflicts in
the Device Manager. If
two devices have the
same IRQ address,
reassign one of the
devices.
There is a baud rate
conflict.
Select the same baud
rate for both computers.
There is a conflict with
the # bits.
Select the same # bits
setting for both
computers.
There is a stop byte
conflict.
Select the same stop byte
for both computers.
There is a parity conflict.
Select the same parity
setting for both
computers.
Continued