Compaq Armada m700 Getting Started and Troubleshooting: Compaq Armada M700 Ser - Page 48

Solving Hard Drive Problems, Run ScanDisk and Disk - restore disk

Page 48 highlights

Solving Hard Drive Problems Problem Possible Cause Solution Accessing information on the hard drive is much slower than usual. Hard drive entered low power state due to timeout and is now exiting from it. Wait for the system to restore the previously saved data to its state prior to initiating a low power state. Hard drive is Run ScanDisk and Disk fragmented/not optimized Defragmenter. or has errors Hard drive does Hard drive is not seated not work. properly. Turn off and unplug the computer, remove the hard drive, and reinsert the hard drive. Errors occur after starting from an additional hard drive. Additional hard drive has not been specially prepared with necessary software. Boot from the original hard drive or a specially prepared hard drive. System does not The drive is not seated recognize a hard properly. drive. Remove, then reinsert the drive. The drive is damaged. Try using the hard drive in another bay (for example, a docking base) to verify that the problem is with the drive. Run ScanDisk on the drive. The drive was inserted Shut down the computer while system was on or in before inserting removing Suspend or Hibernation. a hard drive. DriveLock settings cannot be accessed in Computer Setup. The DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Completely turn off the computer. Turn the computer back on, then run Computer Setup by pressing F10 when the blinking cursor light appears in the upper-right corner of the screen. Troubleshooting 5-9 COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED Writer: Karen Williams Saved by: Karen Williams Saved date: 05/23/00 11:51 AM Part Number: 168894-001 File name: cH05.doc

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65

Troubleshooting
5-9
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams
Saved by: Karen Williams
Saved date: 05/23/00 11:51 AM
Part Number: 168894-001
File name: cH05.doc
Solving Hard Drive
Problems
Problem
Possible Cause
Solution
Accessing
information on
the hard drive
is much slower
than usual.
Hard drive entered low
power state due to
timeout and is now
exiting from it.
Wait for the system to
restore the previously
saved data to its state
prior to initiating a low
power state.
Hard drive is
fragmented/not optimized
or has errors
Run ScanDisk and Disk
Defragmenter.
Hard drive does
not work.
Hard drive is not seated
properly.
Turn off and unplug the
computer, remove the
hard drive, and reinsert
the hard drive.
Errors occur
after starting
from an
additional
hard drive.
Additional hard drive
has not been specially
prepared with necessary
software.
Boot from the original
hard drive or a specially
prepared hard drive.
System does not
recognize a hard
drive.
The drive is not seated
properly.
Remove, then reinsert the
drive.
The drive is damaged.
Try using the hard drive in
another bay (for example,
a docking base) to verify
that the problem is with
the drive. Run ScanDisk
on the drive.
The drive was inserted
while system was on or in
Suspend or Hibernation.
Shut down the computer
before inserting removing
a hard drive.
DriveLock
settings cannot
be accessed in
Computer
Setup.
The DriveLock settings
are accessible only when
you enter Computer
Setup by turning on (not
restarting) the computer.
Completely turn off the
computer. Turn the
computer back on, then
run Computer Setup by
pressing
F10
when the
blinking cursor light
appears in the upper-right
corner of the screen.