Compaq DL580R01 Service Guide - Page 107

Drive Monitoring is

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3-38 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-18 Array Diagnostic Utility (ADU) Error Messages continued Message Description Recommended Action Drive (bay) X is a replacement drive marked OK This drive has been replaced and marked OK by the firmware. This may occur if a drive has an intermittent failure. For example, a drive has previously failed, then starts working again when ADU is run. Replace the drive. Drive (bay) X is failed. The indicated physical drive has failed. Replace the drive. Drive (bay) X is undergoing drive recovery This drive is being rebuilt from the Normal operations should occur. corresponding mirror or parity data. Drive (bay) X needs The 210-MB hard drive has replacing firmware version 2.30 or 2.31. Replace the drive. Drive (bay) X upload code not readable An error occurred while ADU was trying to read the upload code information from this drive. If there were multiple errors, the drive may need to be replaced. Drive (bay) X was inadvertently replaced The physical drive was incorrectly replaced after another drive failed. 1. Replace the drive that was incorrectly replaced. 2. Replace the original drive that failed. Do not run the server setup utility and try to reconfigure. Drive Monitoring features are unobtainable ADU is unable to receive monitor and performance data due to fatal command problem (such as drive time-out), or unable to receive data due to these features not being supported on the controller. Check for other errors such as time-outs. If no other errors occur, upgrade the firmware to a version that supports the monitor and performance. Drive Monitoring is NOT enabled for SCSI Port X Drive ID Y The monitor and performance features have not been enabled on this drive. Run the server setup utility to initialize the monitor and performance features. Drive time-out ADU issued a command to a occurred on physical physical drive and the command drive bay X was never acknowledged. The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution. Drive X indicates position Y Message indicates a designated physical drive, which shows it to be scrambled or in a drive bay other than the one for which it was originally configured. Examine the graphical drive representation on ADU to determine proper drive locations. Remove drive X and place it in drive position Y. Rearrange the drives according to the ADU instructions. continued

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3-38
Compaq ProLiant DL580 Server Maintenance and Service Guide
Table 3-18
Array Diagnostic Utility (ADU) Error Messages
continued
Message
Description
Recommended Action
Drive (bay)
X
is a
replacement drive
marked OK
This drive has been replaced and
marked OK by the firmware. This
may occur if a drive has an
intermittent failure. For example, a
drive has previously failed, then
starts working again when ADU is
run.
Replace the drive.
Drive (bay)
X
is
failed.
The indicated physical drive has
failed.
Replace the drive.
Drive (bay)
X
is
undergoing drive
recovery
This drive is being rebuilt from the
corresponding mirror or parity data.
Normal operations should occur.
Drive (bay)
X
needs
replacing
The 210-MB hard drive has
firmware version 2.30 or 2.31.
Replace the drive.
Drive (bay)
X
upload
code not readable
An error occurred while ADU was
trying to read the upload code
information from this drive.
If there were multiple errors, the drive may need
to be replaced.
Drive (bay)
X
was
inadvertently
replaced
The physical drive was incorrectly
replaced after another drive failed.
1.
Replace the drive that was incorrectly
replaced.
2.
Replace the original drive that failed.
Do not run the server setup utility and try to
reconfigure.
Drive Monitoring
features are
unobtainable
ADU is unable to receive monitor
and performance data due to fatal
command problem (such as drive
time-out), or unable to receive data
due to these features not being
supported on the controller.
Check for other errors such as time-outs. If no
other errors occur, upgrade the firmware to a
version that supports the monitor and
performance.
Drive Monitoring is
NOT enabled for
SCSI Port
X
Drive ID
Y
The monitor and performance
features have not been enabled on
this drive.
Run the server setup utility to initialize the
monitor and performance features.
Drive time-out
occurred on physical
drive bay
X
ADU issued a command to a
physical drive and the command
was never acknowledged.
The drive or cable may be bad. Check the other
error messages on the Diagnostics screen to
determine resolution.
Drive
X
indicates
position
Y
Message indicates a designated
physical drive, which shows it to be
scrambled or in a drive bay other
than the one for which it was
originally configured.
Examine the graphical drive representation on
ADU to determine proper drive locations. Remove
drive
X
and place it in drive position
Y
. Rearrange
the drives according to the ADU instructions.
continued