Cuisinart SS-10P1 User Manual - Page 20

Troubleshooting - eeo

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Troubleshooting Problem: Solution: Coffeemaker does not have power. Plug coffeemaker into an independent outlet. Make sure the coffeemaker is securely plugged in. Plug into a different outlet. Reset your home's circuit breaker. Coffeemaker will not brew. Confirm the power has been turned on and the LCD is illuminated. After placing a capsule in the Capsule Holder, make sure the handle is pushed down securely and the LCD control panel reads READY with the and buttons and Brew, Hot Water, and Rinse buttons illuminated. Then press any of the lit buttons. Chlorine or mineral taste in coffee. If the LCD control panel indicates ADD WATER and NOT READY, check to make sure the water reservoir is properly filled. If not, add water. If so, make sure the water reservoir is properly seated in its base. If the LCD control panel indicates ADD WATER and NOT READY even after refilling and checking the base, contact Consumer Service at 1-800-726-0190. The piercing and/or exit needle may be clogged (refer to page 17). Consider using bottled water, filtered water or the Cuisinart® Charcoal Water Filter. Doesn't brew a full cup. The piercing and/or exit needle may be clogged (refer to "Cleaning & Maintenance", page 17). Clean the capsule holder brewing chamber (refer to "Cleaning & Maintenance", page 17). Make sure the water reservoir is properly in place, and perform a Rinse cycle (page 11). De-scale the coffeemaker (refer to page 19). The time is not displayed on the LCD control panel. If you have repeated the de-scale procedure two times and it is still only brewing a partial cup, contact Consumer Service at 1-800-726-0190. You must set the clock (refer to page 13) in order for the time to be displayed on the LCD. If power is interrupted to the coffeemaker, you will need to re-set the clock (refer to page 13). Coffeemaker shuts off or turns on automatically. Coffee is too weak or watery. The default Auto Off time is set for 30 minutes. Make sure the AUTO OFF and the On/Off time features have not been set. To do this, press the Menu button and scroll through the programming options. OFF should be displayed for AUTO OFF timer and On/Off. If OFF is not displayed, you must reset (refer to page 14). Reduce the brew size for a stronger-tasting cup of coffee (refer to "Programming Your Brew Size" on page 16) or try an extra-bold coffee capsule. ADD WATER is displayed on LCD but Check to make sure the reservoir is properly in place on reservoir is full. the unit. EEO appears on screen. Please call Customer Service at 1-800-726-0190. 20

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20
Troubleshooting
Problem:
Solution:
Coffeemaker does not have power.
Plug coffeemaker into an independent outlet.
Make sure the coffeemaker is securely plugged in.
Plug into a different outlet.
Reset your home’s circuit breaker.
Confirm the power has been turned on and the LCD is
illuminated.
Coffeemaker will not brew.
After placing a capsule in the Capsule Holder, make sure the
handle is pushed down securely and the LCD control panel
reads READY with the
and
buttons and Brew, Hot Water,
and Rinse buttons illuminated. Then press any of the lit
buttons.
If the LCD control panel indicates ADD WATER and NOT READY,
check to make sure the water reservoir is properly filled. If not,
add water. If so, make sure the water reservoir is properly
seated in its base.
If the LCD control panel indicates ADD WATER and NOT READY
even after refilling and checking the base, contact Consumer
Service at 1-800-726-0190.
The piercing and/or exit needle may be clogged (refer to
page 17).
Chlorine or mineral taste in coffee.
Consider using bottled water, filtered water or the Cuisinart
®
Charcoal Water Filter.
Doesn’t brew a full cup.
The piercing and/or exit needle may be clogged (refer to
“Cleaning & Maintenance”, page 17).
Clean the capsule holder brewing chamber (refer to “Cleaning
& Maintenance”, page 17).
Make sure the water reservoir is properly in place, and
perform a Rinse cycle (page 11).
De-scale the coffeemaker (refer to page 19).
If you have repeated the de-scale procedure two times and it
is still only brewing a partial cup, contact Consumer Service at
1-800-726-0190.
The time is not displayed on the LCD
control panel.
You must set the clock (refer to page 13) in order for the time
to be displayed on the LCD.
If power is interrupted to the coffeemaker, you will need to
re-set the clock (refer to page 13).
Coffeemaker shuts off or turns on
automatically.
The default Auto Off time is set for 30 minutes. Make sure the
AUTO OFF and the On/Off time features have not been set.
To do this, press the Menu button and scroll through the
programming options. OFF should be displayed for AUTO OFF
timer and On/Off. If OFF is not displayed, you must reset (refer
to page 14).
Coffee is too weak or watery.
Reduce the brew size for a stronger-tasting cup of coffee
(refer to “Programming Your Brew Size” on page 16) or try an
extra-bold coffee capsule.
ADD WATER is displayed on LCD but
reservoir is full.
Check to make sure the reservoir is properly in place on
the unit.
EEO appears on screen.
Please call Customer Service at 1-800-726-0190.